[Resolved]  Videocon Double Door Refrigeator (Model Number - 245dx) — Complaint Regarding Videocon After Sales Service

Sir
I am Lalat Keshari Pradhan from Banpur Odagaon, dist- Khurda, Orissa. I have purchased a Videocon double door Refrigeator(Model number-245DX) on 8/11/2008.
After few months I got cooling problem with that refrigerator.
I have given a complaint to videocon customer care bhubaneswar (number[protected] on

10.10.2009 and registered a complaint (number-DB19A19047) and got the response that machanic

will reach us in 2 days

After 5 days, two machanic from videocon came to my home & checked it & said that they will come in 2 days

again to repair it.
But they do not came.
On 29.10.2009 I again called customer care & registered another complaint regarding this

(number-DB19A29005)
& got the response that machanic will visit in two days.

But till now no machanic came here.

Please help me to get proper service from the company.

Lalat Keshari Pradhan
Banpur Odagaon
Banpur
Dist- Khurda
Orissa
PIN 752035
Mobile- +91-[protected]
email- kirtiswarup.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Videocon Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    4625
    Pending
    0
    Resolved
    2094
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View all Videocon Industries contact information