On 08th May,12, i have done online recharge of Rs 1800 for 6 month subscription through Net banking. During processing the host site showed network error. So again, i did transaction of same amount through card payment which was successfully completed. As per my bank statement
Rs1800 was deducted twice from my account. I wanted recharge for 6 months only, hence requested refund for the amount of Rs1800 to my bank account 002601001610.

On 18th May'12, i received reply from Videocon stating refund of Rs. 1800 has been processed through cheque number 093467 from IDBI bank and has been sent to my residential address. Till date the cheque has not been received and they are unable to provide details of courier through which the cheque was dispatched.

It has been more than month and the amount is still to be credited to my account.