[Resolved]  Videocon Fridge — Fridge is not working

Address:

South Delhi, Delhi

I have purchased a Fridge of Videocon in 2008 and fridege was under warranty for One year with 6 years warranty on Compressor. My fridge is not working from 5th September 2011 for which I contacted Videocon Customer Care No. [protected] on 06.09.2011. I was given Compliant No. DEL[protected] and DEL[protected] and assured that my fridge will be repaired as early as possible. Till date so many Engineers from Videocon has visitted my Reisdence but no one was able to solve the problem. The Engineers has also changed the Compressor but even replacing the comressor my fridge is not cooling. I am continously complianting to customer care center staff to send a able Engineer, who can repair my fridge. But till date no one is coming only my compliant is being opened on sms and closes also on sms. They send sms that your compliant has been openidng and now has been closed.

I would request the concern Compnay person / staff to look into this.

Thanks in advance,

Anand Joshi
B - 13, Ambedkar Colony,
Chhattarpur, New Delhi - 110074
Mob: [protected]