My washing machine bought on 12th October 07 model K5800 fully automatic started giving trouble on 13th June 09. water leaking from the bottom of the machine. The technician told us the bowl had cracked and had to be replaced. Till date i.e 19th July 09 the spare part is not available. More over the service centre is not responding to the phone. To make matters worse every time the complaint is made the same is cancelled saying the machine has been attended to. But the fact remains that for the last one and a half month my washing machine is not working causing us great difficulty. The washing machine is still under warranty.
as on today I have FOUR COMPLAINT NUMBERS
1. 13TH JUNE 09 Number GOA 1006090057
2. 7th JULY 09 Number GOA 0707090117
3. 15th JULY 09 GOA 1507090120
4. 17TH JULY 09 GOA 1707090130 YET THE MACHINE IS NOT CORRECTED
IREALLY DO NOT KNOW WHAT TO DO MAY BE APPROACH THE CONSUMER FORUM