Videocon Industries — Non issue of free Plasma 32" against Bonds

Videocon — Plasma Bond

Dear all,

I bought a videocon jumbo frmo showroom NEXt located in faridabad, stating with purchase of Jumbo TV i will get a plasma form videcon after three years, for the same, videcon will send me bond of assurity, now its been four months passed i didn't rcvd any bond moreoevr whenevr i vissit NEXT showroom they are not entertaining & way of talking is too rude, pls look in to this matter on urgent basis.

yes, every bit of it is true. they just try to track us away from the free plasma and say pay 7 grans to get an LCD...well ..!! wt about the offer ??..these bunch of f00lz need to be dragged to court...

i agree with iaantino4u, They R just diverting from the free plasma offer, meanewhile in between this 2yr&11month a pre-mature redemption of the bond had been offered by the company where in we had to cough up few more rupees if opted, As i was not interested in availing that option at that time, i sticked to the plasma tv till end... now as my 2yr11mt time from the date of purchase expires this month (Dec2010), when contacted they say that as the plasma tv has many problems they have stopped the production, so now they are giving an option of 20% discount on LCD and LED of the same brand + the bond value 7500 i.e., if i opted for LEDtv 32" ~ addition amount of rupees 20, 000 to Be paid, or if I opt for the LCD tv 32" 11, 500Rs differential has to be paid now !!! WHY instead if not plasma they can give us LED worth of it, ...or refund the amount worth the equvalent to the 32" plasma tv which they have promised... Hoping that they keep up their promise and the reputation of the company... instead of informing the customers at the nick of the time they could have taken a softoption of convincing them in this given span of time... or could have given a transparent technical explination view to the layman.

Vedeocon is cheating us. I am also having the same bond under Mano ya na mano offer. Now company has sent letter stating that free Plasma will cost you Rs. 4980/- towards taxes. and the Plazma they are offering is useless- the plazma is without remote, without AV in. We have been made fool

Did any of you opted for their choices, have you spoke to them regarding this? What is the future course of action?

They are asking to pay 70% of the Rs.7000/- as taxes (but in India the taxes are around, 5-13.5% for consumer goods) for a plasma screen with out AV in and remote etc which is not at all ethical and all the customers should teach them a lession.

sri

Videocon Industries today communicated that consumers who brought 34“ flat color TV under the ‘Mano Ya Na Mano’ scheme, in which they were to get a plasma TV after 2 years and 11 months, have been given multiple options to redeem their bonds as per the terms and conditions of the offer. Company spokesperson stated that genuine customers who are bond holders after fulfilling the terms and conditions of offer like submission of proof of identity and payment of taxes will get desired products as per the options selected.

Company stated that all consumer interest is well protected as per the terms and conditions and the consumers will be assisted by the company functionaries. To avoid confusion and queries, consumers can directly approach the local Videocon office for necessary assistance to comply with terms and conditions of the offer.

Certain unscrupulous elements want to misuse the consumer offer by luring consumers to sell their bonds, which is being used for profiteering. The company is getting very good response for its redemptions and the multiple options offered to consumers.

For further information, please contact [protected]@videoconmail.com

20% rebate for a product that any fool can give to customers. Simple interest only given for Rs 7000/-. Please imagine people in India collect money from public and invest in their own business and after few years give only the simple interest. Discount and all bogus. Simply cheating poor Indian citizen

without waitting further govt agencies themselves at their own should take action against m/s videocon for such nation wide cheating from indian public

govt agenciencies shoud inetiate action at their own for such nationwide cheating by this company without waitting the complaints from the individual sufferers

Any new updates on this issue.
We have left with no choice other than choosing their redim option.

I see LCD TV 32” Hurricane - I see MRP Rs. 24, 990 and we have to pay Bond + 9990.

I have doubt here that we need to pay only Bond + 9990 or Bond + 9990 + tax (4980)..