[Resolved]  Videocon Integra LCD TV 32 Inches — faulty LCD TV not repair

Address:Uttar Pradesh

Videocon LCD tv Complaints - faulty LCD TV not repair
Location: jhansi, Jhansi,Uttar Pradesh, India
Shobhit Agarwal on 2nd of aug, 2011

faulty LCD TV not repair

Respected Sir ,

I bought Videocon Integra LCD TV 32 inches at a price of Rs 26000/- from a leading electronic items dealer in Jhansi in the month of 29th of November 2009 . Just after 2 month of purchase it stopped working . we lodged a complaint to the dealer and he sent his mechanic to repair the LCD and took it to Agra Service Centre with reference from Jhansi Service Centre, after 3 months they said that LCD has been repaired and was delivered by Ex.VSM ,.Mr.Satveer Singh. But it has the same problem since date .
i again called him to logde the complaint , and he told that he will change the PCB.
After that Mr Satveer Singh got transfered and a new Manager came ,Mr Sanjay Rawat , i approaced him , and talked him and i seemed to be bluffed by the Company and its Employees and were asking money to change the LCD.
Though my LCD is in warranty period ,yet I got AMC of my LCD of worth Rs 3861.
They yet are asking extra money to change my LCD. Since, the employees didn't respond ,I talked to Jhansi Incharge ASM Mr.Kailash Gurjar, he also is asking money to change the LCD.
Due to this I am facing family problems , due to which i can't take interest in my work and family relations.

Sir , I usally watched CNBC and now you are the only hope because it is my hard earned money I even do not have an information about a consumer court and how to lodge a complaint

Kindly look into my matter and possible suggesstion.


With regards

Shobhit Agarwal

70 Purani Pasrat,
Jhansi, (U.P)
284002

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Aug 13, 2020
Complaint marked as Resolved 
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videocon 32 inch integra — Not working

I had bought a Videocon Integra 32 inch Tv from Vijay sales in Mumbai... right from within the warranty period it would go blank... i complained and they repaired it. but then it happened again and again over the next 2 years... i paid 2000 more... till 3 weeks ago i went blank again. they took the tv to service centre in Kandiwali and 2 weeks later told me the tv will be repaired and it will cost 45000 rupees. i said that's absurd as a new tv today costs 22,400... then they said pay 22000 and we will repair it... i said it still doesnt make sense... then they said take your tv away, it's useless only the plastic body is all right. i must say Videocon is like the Nigerian scam, you spend some money and buy a tv and then keep on paying for the tv to keep working... how can they ask so much money to repair a TV that was a faulty piece from the very starting of its short and painful like...

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