Videocon

2 Reviews

jyoti_sethy on Jun 2, 2012

No response from service centre

Hi Sir/madam

Its real pain to write it here as the service centre for videocon as so rude. The Engg who was looking after the problem whenever we call him he does not pick up the call and 2nd when we try to call him he switch's off his mobile. Its v v bad customer service. I am totally not happy about this and i have made my mind not to buy any videocon product in future.

Complaint number: VAN160512005

Engg Name: Parmesh

Please into this matter as its already been 21 days now.

Thanks
Jyoti

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Hello Sir,

My name is R.K.Achary, I am a citizen of India staying in Vizag . Sir we have purchased a 21" Videocon color TV cost to Rs.5600/-only from SONOVISION Show room (near Dimond park , Dwaraka Nagar , Vizag-530016, ph-6618001,02,2501177.) as on 12/04/2009. The consumer's name is MR. SANTOSH KUMAR ACHARY , ADARASA NGR, PEDAWALTAIR, VSP.BILL NO-T0000251, DATE:12-04-2009. Sir the TV has repaired since 1 month . I gave complaint to the service centre in vizag for 8 to 10 times (SERVICE AT SANSUI;V.CON;AKAI CTV; 2794468,2798211) . They are telling that they will provide , but 10 days has gone nobody came to provide service . And when we are calling to them , the phone is ringing but no response is there from their side. Sir we are facing so many problems, we can,t watch news , cricket ,etc.due to this reason. Please take any necessary action.

THANK YOU
RABINDRA KUMAR ACHARY
MOB-09160692505