[Resolved]  Videocon Refrigerator — No Coolness in Fridge

I have purchased a Videocon Refrigration model num s183ss from the videocon Showroom in Vizag on 19/05/08.Its hardly been 3 days that it stopped working.I have complained at their service center num[[protected]]on 27/05/08 and they promised to send somone, but they didn't.I called them up today and the same answer.I m sick and tired of calling them but they are not bothered to call me or visit my place.I want to file a case against them .Pls help.