Videocon Split AC — gift not reached

Address:

Sundargarh, Odisha

sir

my order detail is as below.for which i have contacted 4 times.today only i came to know from ur guy that product is already dlivered.my complain no today is cc[protected] pl updat me what i should do. i have not yet received any thing.
1
Orderitem Status Order Details

Code:STALLION DX MG-0411 (VO)
Size:As Shown
List Price: 3650.00
Shipping:0.00
COD:0.00
Delivered
EMT1136587
Order value:1900.00
Date:2/16/2012 7:23:36 PM
Payment Mode :Cheque/ Cash in Bank
Payment Status :Payment Successful
16-feb
16-Feb-12 ICONN/14856950/[protected]/160212/payment fo CR 1,150.00



i m still waiting for my gift even after paying Rs-1150/- even after contacting 12 times they always say only to wait it will reach ...all cheaters....