[Resolved]  Videocon Split AC — Product Satisfaction

Address:

Maharashtra

I, Dilip Desai have purchased a Videocon Split ac 1.5 T Model no. VKS52CE1 from High cool Services , Andgeri (east) dated 30th Jan 2010 but within 3 months it has started creating problem there is a gas leak problem, sometime the remote control ot working, sometime the timer is not working.. I requested Mr. Fayaz who looks after the customer care service of Videocon at Marol Branch the store name Take Care to replace my air conditioner but he said now its too late if it was within 6 months of the purchase date then only it can be replaced. But my product is in warranty period how can they say it can't be replaced.
Kindly looked into the matter.


Thanks,
Dilip Desai
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