Videocon TV — not repaired

Address:Thane, Maharashtra

I had purchased videocon tv in 2010 and 2 years back it got damaged and i gave it for repair 1 and half year ago and since then it was in the service centre unrepaired.And today on[protected] i got my piece back unrepaired.I am told that the parts are not available.How is it possible ??
you manufacture a product and dont manufacture its spare parts ??
huh...so insane..
Kindly look forward into this urgently.
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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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