Setelite TV subscription
We purchased D2h from one of the dealers of Videocon D2h at a price of 1390/- on 30.12.2010 It was promised by the dealer that there is an offer for providing Super gold pack free of cost for a period of 4 months along with the initial purchase.
Now after merely 1 month, from the call center of D2h we I am continuously getting calls that the subscription was only for one month and has expired on 30.01.2011. They are asking to pay us and get the recharge else services shall be discontinued w.e.f. 04.02.2011.
On contacting the Dealer, he is saying that the compailnt has been forwarded to Videocon whereas from Videocon call center we got the feedback that the dealer has given us the wrong set-top box and they are not responsible for the same.
Ram Bharose Lal Chaturvedi
D2h Customer ID - 31924272