Vijay Sales — Service on the Product

Address:

Mumbai Suburban, Maharashtra

Hi,

I have bought laptop of Sony in August 2011 from Vijay sales palm beach road, Vashi.At the time of purchase the Vijay sales persons told that all the services provided by us on the product. But now i am facing some hardware and soft ware problem in my laptop and when i gave at the Vijay sales they are saying that we are not responsible for it you have to go Sony center for all the Service. Why they have commit for the services before any one purchase product from them if they are not ready for providing the same.

Regards,
Puneet Jain