I have my ice-cream shop named HAPPY HOME I/C PARLOUR, situated at Bakrol road, Anand, Gujarat. As vimal is one of the largest selling pan masala brand in gutkha & pan-masala industry, daily i am selling 3-4 packet everyday. As there is no distributer coming to supply your products in our area i am used to buy vimal products from JAY AMBE PROVISION STORE (wholesale-dealer), V V Nagar, Anand.
Yesterday I have find 15 empty vimal pouches (MRP- 1.50 each) [ECC No. AACCV6842LEM002] inside a packet, when i went for replacement at jay ambe prov, store, he told me right now they are not getting any replacement, he cannot given me any replacement of 15 pouches.
So, now where I have to go & whom I have to complain for this replacement.
Please do needful, waiting for your positive response.
From: Debabrata D Sen
HAPPY HOME I/C PARLOUR
105, Elelcon Society,
B/h- Vaibhav Cinema,