dear sir,
I (manoj kumar gautam) am a virgin gsm customer and my no is [protected]. I get a call from a company no.[protected] regarding tring tunes on dated 22/06/2011. I don't know that this call is from company so i attended the call. after that when i know that this call is for subcribing tunes. i disconnected the call without subscribing. After 5 minutes i fet messages from company that tring tune is activated on my no. then i checked my balnce. I found that Rs.45 has been deducted from balance.I make a call to customer care for complaint.I get reply from customer care that you attended the call that's why tune is activaed on your no. I didn't read about such kind of rule that tunes can be activated if we attended the call from the company only. so i want that immediate action should be taken against the company and my balance should be returned to me. i sall be thankful to you. Was this information helpful? |
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