[Resolved]  Viveks Chennai / Glen Chimney — Delivery of old and damaged Chimney instead of New Chimney

Address:Chennai, Tamil Nadu

Sir,

I purchased a GLEN Chimney GL 6014 ON 23/10/2011(BILL #: [protected]). When I opened the packing at home, what I got was an old damaged chimney with full of scratches and rust. I contacted their call center at 42131616 , three times over last couple of days and so far no response from the Vivek management. I request Vivek Management to send replacement Chimney to my place at your cost.

This is a clear case of cheating. We do not expect such an act from Vivek.


Thanks
Devaraj
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Aug 13, 2020
Complaint marked as Resolved 
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Cooking range

The top ring of the 3 in 1 burner is scratched by some hot utensil while cooking as if the ring is made of plastic.

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