[Resolved]  Viveks Ltd / Airconditioner — Service

Address:

Chennai, Tamil Nadu

Hi

This is madhusudanan S. I have purchased Airconditioner from Viveks Ltd, Nanganallur branch in chennai on august 2010. During installation the dealer told me that they will providing service once in 4 months. But till april month i didnt get any kind of service or any response from viveks service centre regarding the service when i called them. After several call, finally job card created and service done on 29th april 2011. But after that service i found that manual switches in my A/c was not working. So again i called up Viveks services and raised the issue. After a week of followup they created a complaint on may first week Job No:372746. Till today no body has come forward to do service. I have called up the service center so manytimes. But no proper response, very lathargic, irresponsible behaviour from those peoples. I am verymuch dejected with those responses. Please help me in getting this issue done with.
My viveks member id[protected]

Regards
Madhusudanan S.