[Resolved] VLCC — VLCC - Frauds

GirlKochi

Address:

Ernakulam, Kerala

I joined VLCC for a hair loss treatment. Sheila John was the consultant for my case. She prescribed 12 expensive treatments for "revitalising" the scalp. This had absolutely no effect. After 8 sessions, she said, now I had developed dandruff. I did not have dandruff earlier and I think the treatment at VLCC developed the dandruff. Now she made me buy the purifying sessions at the cost of more than 2k per sessions. Long story short, I ended up spending more than 45k and my state was worse than when I started. PLEASE DO NOT GO HERE for any treatments. They are complete frauds.

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Aug 13, 2020

Complaint marked as Resolved

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VLCC Customer Care

from Noida, Uttar Pradesh

Verified Support

Greetings from VLCC! Our sincere apologies for the inconvenience caused to you. It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Anti hair fall and anti dandruff are treatments for two separate problems. These treatments are safe and do not have any side effects. Please write to us at [protected]@vlcc.co.inwith your name and contact information and we would be pleased to organize a consultation with our dermatologist to assess the situation and provide remedial action. Looking forward to hear from you soon.

Yours sincerely,
Customer Care Team.