[Resolved]  VLCC — Not cancelling the membership and Repayment of Amount paid

Address:Karnataka

Hi,

I went to VLCC JP nagar branch Bangalore and enrolled on 26-Aug-2012 for VLCC weight loss program for Rs. 50,000/- and made full payment of the same through my credit card.
I took only took 2 sessions from VLCC and found out that it was not good, and the VLCC staff advised strict diet and daily regular jogging/cardio exercise if I need to loose weight. THis seemed a bit unusual.

Also as part of my work assignment I have to travel abroad and cannot take the services of VLCC anymore, so I requested VLCC to canecl my membership and payback me my amount after deductingthe charges for 2 sessions which I attended. But VLCC people are refusing the same and are saying that they cannot cancel and the money will not be refunded. I wrote the same concern to their coprate office mail @ [protected]@vlcc.co.in, but no responce from them.

I tried reaching them over phone but they are not getting the concerned person over phone.

Kindly hlp me out in hte regard and also to get back the amount of Rs. 50,000/-

Regards,
Goutam [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Goutam

Greetings from VLCC. It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at http://bit.ly/VLCCfeedback with your name, contact information and the center you availed the services. We assure you due corrective actions will be taken. We look forward to hear from you soon.

Yours sincerely,
Customer Care Team
only fools will go to vlcc. they say be4 itself that no amount will be refunded. so i didnt join. to lose weight, there is no magic wand... if it was... the heroines of bollywood need not exercise n maintain such a strict diet.

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