[Resolved]  Vodafone — against customer care for data card problem

Address:Moradabad, Uttar Pradesh

sir,
I am a voadafone customer.My data card has a connectivity problem so i give my data card to the vodafone care on[protected].As per your policy
i should get my data card repaired within 14 days . But when i goes to the vodafone care after 15th days.
Rohit sir said that sorry sir i can't provide your data card right now please come after 10 days so i said that sir please give me wirrten paper.
At this talk he get angry with me and use abusing words from me and also threanted me. please this type of behaviour of your customer care service is
been not acceptable please take some stricke against him or i file a case against your company in consumer foram.

vipin khanna

Cell No-[protected]
Was this information helpful?
No (0)
Yes (0)
Dec 18, 2016
Complaint marked as Resolved 
Verified Support
Aug 28, 2012
Vodafone India Customer Care's response
Hello Vipin,

We regret the inconvenience caused. Please help us with the details of the outlet where you have submitted the request, so that we can assist you further.

Regards,
Vodafone Customer Care, Uttar Pradesh (West) & Uttaranchal.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27107
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information