i am a customer of VODAFONE prepaid from last 5 years and vodafone postpaid(9052373786) from last one year. while giving postpaid to me they have assured me that they will send bill to my billing address and they will rectify my probems immediately. but in this one year i have not received any bill from them. i have requested them lot of times regarding this. vodafone executive visited once my billing address , even after that also they have not sent my bills to my address. when i called their customer, continuously they will tell about their plans but they will not connect me to their executives,
we can travel from kashmir to kanyakumari but we cant trace call center executives of vodafone to register a complaint.
even if you want to register a complaint through the number 198, they will not register
because of these reasons i have not paid the bill from last month.
now they have sent me a demand notice for payment of the bill.
now they are wandering around my billing address for payment.
funny part is they dont care and they dont know how to send me a hardcopy of bill but they want money
i have clearly clarified them that send my bill(original) once and take ur money immediately
and my billing address is in middle of 'hyderabad'