[Resolved] Vodafone — Do not disturb Not working | |||
My complaint is that Vodafone number that is used by my family member gets unwanted messages all day long. I had registered the number for do not disturb through their website. Unfortunately I we got a message saying that it will take 45 days (believe me it is 45 days), which is by itself an unusually long time. Even after 45 days my family member complains of receiving unsolicited messages which not only drains the battery, causes serious concern of having to check if something important or relevant has been received only to realise that its the same unsolicited message. This is gross. Any attempt to call the customer care is so painful that we have given up on that. Please help. the number is [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
It is not the calls that we are facing problems but the sms' that we receive. Sometimes the frequency of sms' is as high as 1 in 5 mins. please stop all the unwanted sms' now onwards.
Only those messages that are extremely important and beneficial to us must be sent.
Only those messages that are extremely important and beneficial to us must be sent.
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone — do not disturb not working
sir i have a connection of vodaphone no. [protected] and had activated do not disturb on 19-nov-2008 at 12:18 p.m.the same was confirmed by vodaphone via the s.m.s. they sent to me, giVING ME REGISTERATION NUMBER [protected] AND WITH A PROMISE THAT ALL PROMOTIONAL MESSAGES WILL STOP COMING AFTER 2 JAN 09 3.04 P.M.
BUT EVEN TODAY THEY ARE SENDING ME 10 TO 12 MESSAGES PER DAY AND 2 TO 3 CALLS BY VODAPHONE NUMBER GIVING DETAILS OF VARIOUS PROMOTIONAL SCHEMES OF VODAPHONE.
FOR THE LAST 10 DAYS I HAVE CALLED CUSTOMER CARE 8 TIMES AND EVERY TIME THEY CUT THE LINE AFTER LISTENING TO MY COMPLAINT OR JUST SAY THAT MY VOICE IS NOT CLEAR.
IS THIS THE SERVICE OF VODAPHONE CUSTOMER CARE ?
KAMALA MISHRA
JUHI KANPUR 208014