[Resolved] Vodafone / Bonus Card Rs.41 — Vodafone India Online Shop Order Notification o7683389 [REF:[protected]] | |||
I recharged with Bonus card Rs.41, in that it is clear cut mention that Call Local [protected]@20p/min, Other [protected]@40p/min & [protected]@50p/min with RC 41.Daily 150 local sms free. Tariff Validity-1 year. Tariff applicable in homezone only. But it is observed that, still i am getting all loc [protected]@50p/min, for your reference i am sending the snap shot of information available in vodafone web site. I am not happy at all with vodafone. Several times i called to vodafone care , they are telling that, it is tower base tariff. see the snap shot of vodafone website, no ever else it is mention that, it is tower base tariff. Please take a look into this matter and do the necessary action Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I was about to recharge for this, can you let me know what the correct plan, is it applicable to existing or only new sim card user.
Reply
Sir/Madam,
I have recharged my Vodafone mobile through online on 02/Oct/2011.For Bonus Card 32
This gives the details as:
Benefit Local Vodafone calls at 30p/min, Other Local calls at 40p/min. STD at 50p/min. Daily 100 Local & National SMS Free.
Validity 90days
But they are charging Rs.1 for 1st 2 SMS. This is not mentioned in the offer detail.
I had informed the customer care executive, but they tell its TRAI rules to charge for SMS. If that’s the case what does the Bonus Card 32 mean and even that don’t specify Rs.1 for 1st 2 SMS. This is a day light Robbery.
I have recharged my Vodafone mobile through online on 02/Oct/2011.For Bonus Card 32
This gives the details as:
Benefit Local Vodafone calls at 30p/min, Other Local calls at 40p/min. STD at 50p/min. Daily 100 Local & National SMS Free.
Validity 90days
But they are charging Rs.1 for 1st 2 SMS. This is not mentioned in the offer detail.
I had informed the customer care executive, but they tell its TRAI rules to charge for SMS. If that’s the case what does the Bonus Card 32 mean and even that don’t specify Rs.1 for 1st 2 SMS. This is a day light Robbery.
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