[Resolved]  Vodafone — email address

Dear sir

This was regarding to convert postpaid to prepaid, my number is [protected] at first i have called to your call centra for convert to prepaid your exu said its very simple process just visit to our gallary. Then i have visited to your gallary in thane mahahrashtra they ask for new document and i have summited same but after they refused said its not possible. Then i have call again to call centra now also your exu said yes sir this facilty is not avalable on your number. After 5 days on 20th sep 2012 i have visit other gallary at ghatkopar east mumbai. They said no proplum sir just gave your new document we will done it. And i have summited same and they gave me new sim card after paying my total postpaid outstanding and new sim charge of 381 rupee and said it will be convert to prepaid tonight by 21sep 2012. But still my postpaid number is active and new sim card is deactiveted.
I requested do need full on urgent basis

Regards
S Anwer
[protected]

I Miss Puja using vodafone number but they are dedecting money unnecessaryly it is really unfair i will tell to my friends & relative to Not to use vodafone card they irr responsible towards their clients

Vodafone is worst company in the world

sir, i hv three vodafone connetions...last 2 days it's was not working..my all three mobiles cant access vodafone networks..its display network connetions is fail again & again.so pl kindly accept my rqst & solev this prob...the number is which is not working [protected], [protected], [protected].

regards
rupinder singh.

Hello, Sir/Madam mhuj aap k company ka kya rulsh he muje jan Na he company Se card nikal k Ritelars tak k sub in formesan denge hum ya hi rakhege my name: jaykil patel my email: jaykil.[protected]@gmail.com

Dear Sir/Mam,

This is to bring in your kind notice that i am now getting harassed by Vodafone and it has been two weeks since my numbers has not been converted from post paid to prepaid, it is not very satisfying to say that a world class company like Vodafone is not able to convert my number from post paid to prepaid.

Now even i am in a service sector and work for bank and can understand the problem from the customer point of view but these vodafone people is giving me what you call in hindi"GOLI" .and if i cannot credit your salary for 2 weeks then you would be the first persons to abuse me and my bank left right or center.

I have visited vodafone store 4 times 1st time on sunday 7th october 2012, then on 14th oct 2012 and i have to take leave for this because some of my customer had complaint against me saying i have switched off my number because of them.So i took leave on 18th oct 2012 and went straight to vodafone store lajpat nagar new delhi again(my freind joked at me that vodafone waale maza le rahe hai tumse) there the executive said it will be activated in 48 hrs but till date it is not activated.

I am bieng screwed by lajpat nagar vodafone store from the past 15 days.pardon me for the language.

Whereas my document has been deposited to the girl named pooja there my number cannot be changed to prepaid, i have paid the outstanding and please tell me what should i do, these attitude from you people is telling me that i should have defaulted and made you should have followed me instead of me following you.

Please let me know that can my number start or should i go to consumer court as you people are not able to change my number from pre paid to post paid.

My numbers to be changed were [protected] &[protected] and the number to contact me is an Airtel number(happy to use blackberry and 3g services with them rather than you) [protected].

if you want you can contact me to ease my tension on [protected].

Hi

I did online recharge for my friend. I called the customer care and after getting the information from them i used the following link for the recharge tariff plan.

https://shop.vodafone.in/shop/directRecharge.jsp?refID=googlesem



But after recharge has been done she checked the balance it was showing the same as before. I called the cutomer care and asked nd they told it has been recharge against 3G data plan and it cant be revert back. This is a clear case of cheating the cutomer by offering wrong information to promote services which is not popular and forced people to use it. Now i want to cancel my plan and revert the either the money back or convert it to tarrif plan.

Can You kindly look in to this matter and help me out.

My transaction details are given below.


Order ID : o70984135
Payment Transaction ID: MCIT[protected]
Date & time of order : 21 Oct, 2012 22:02:03
Order Amount : Rs. 502.0/- Only

order details:


Online Recharge
Name: Bonus Card 502
MSISDN: [protected]
Amount: 502.0
eTopUpStatus: SUCCESS


Br/Biswajit Sarkhel
[protected]

HI,
Consistent getting fac SMS ON MY VODAPHONE NO. [protected],

MYSELF REGISTERED WITH DND,

DO NEEDFUL AT EARLIEST

TRULY
KETAN MEHTA

Dear Mr. Marten

I place before you the mistakes that are done by you staff in india, first let my introduce myself, i am using your services from the begining the date it started in Andhra Pradesh and I am 7th customer to take sim card in andhra pradesh from then onwards i am using your services with phone No: [protected].
Almost every month there will be lot of problems with you bills your services charing excess and not giving services but claiming in the bill. Even after that also the payments are made, almost every month your staff gives me lot of trouble, if other persons should have gone to other service provider.
Never my problems are not solved, they says, we will do it never tomorrow will come in solving the problem, but once the payment is not made you simple deavtive my services, becuase everything is in your staff hands, for this i am suffering.
Since one year my problem is not solved, even so i am making the payment, now this month I have decided not to make the payment until my problem is not solved. Every time I have to going changing my network every five minutes from Idea to vodphone, if i forget than I will not get any calls, so every five minutes I have to change the network, I have given many complaints to your office, they says within one day the problem will be solved, one manager says I will fix booster one says I will give stronger booster, but never it comes.
sir, I have decided to legaly against your company and first give a complaint with IT minister and department and file a suit in the high court and even if so I will file a case in supreme court.
I am giving you one day time to solve the problem and activate my services immediately, after my problem is solved I will make the payment.
regards Ceasar

i have [protected]
in this no a tariff of 60 paisa per min is installed
here call charges are charged 60 paisa per min but when i call at no[protected] then 90 piasa per min charged but no belogs to local circle

Hi sir/Madam,

This is Rajiv Nayan. I have change my Airtel no.([protected] & [protected]) to nagarro company corporate Vodafone plan and also issued a new no.([protected])but it's activates only 2 day there after suspend then I asked the reason with Vodafone care then reply me already one no.([protected]) activated from you ID and it's payment due (2945.79). I don't know about this no.([protected]) I have no any mail of confirmation and monthly bill and no any call on my old no([protected] & [protected]) which is already working with corporate plane. I don't know any thing about that no.([protected]) and who was used it. It's fake by other people I don't know who is responsible for it. I will not pay this amount. My ID misused by any Vodafone member.


Regards,
Rajiv Nayan
Cell No. [protected]

i recharged my phone for RS250 on 1st november 2012, today on 2nd november vodafone has deducted all the money nd now only RS 5 is left in my cell.i am a student and cannot afford to loose such money withen a period of one day.your customer care service people are very rude, they refuses to even here the problem. atleast refund the amount that has been deducted for no reason.plz don't cheat customers like this.

Hi,

I basically have a feedback on the services that Vodafone has recently given me and I have not been able to find the right medium for it even on the Vodafone, thus I am using this. I hope it reaches the right person.
Recently I had called Vodafone care services in Delhi for some assistance. Let alone the service, the operator was excruciatingly rude and has practically insulted me. When I call Vodafone I expect the operators to give world class service, instead of such rude behaviour.
Thus it is a personal request to please make your selection procedure of operators more stringent so that at least you get operators who understand the value of a customer. I have been using Vodafone for the past 3 years but am deeply disheartened to see the pathetic services that you are giving now.
Also kindly take action against operators who behave like this, so that there is no repeats of such events and you can set good working behaviour.

Thanks and regards,
A very Dissatisfied Customer

Hello, I tried to unsibscribe from Vodafone two times last time in July both times via post both times were ignored and vodafone is continuing to charging me. How this nightmare can be stopped? My vodafone number is +[protected] thanks my e-mail to reply is [protected]@gmail.com

Dear sir my name vinoth i am use in Vodafone Sim in one years. signal problem in out of city please shlow this problem

Dear Sir,

I have received a call from vodafone customer care regarding the postpaid plan, but i am interested to portability of my airtel no [protected] to vodafone. your customer care representative send a representative his name is Jeeva, Mobile no. [protected] at my home he got all the documents and 2 photo duly filled from and give me a sim card no[protected]H2 to me and promise to activate the sim within two or three days but one month has been over. no sim card activated.

when i make a call to him he is not responding to me. i have discuss this matter with customer care vodafone. they are not able to give any satisfactory reply to me and not register my complain.

therfore you are requested to registed my complain against the Jeeva his mobile no given to above. and return my all the documents & photo to the under sign.
Thanks & Regards,
DK Verma
Mobile No [protected]

My Mob..no..is [protected].My name is chiranjaib naskar.i am not receiving my vodafone Bil..not in my postal add.and not even my Email add..either send my Bil in both add. if is that not i discontinue my all corporate & domestic connection..

sir,
Sir,
I am the retailer of Vodafone at Bundi. Distributor of bundi irritate to put balance in lapu sim(e top up sim). He pressure us to make new activitation or port into vodafone. It is affecting our vodafone customers as i am not unable to serve due to distributor neglection.

Plz take it at priority and quick action so that our vodafone customer could not be suffer. Plz acknowledge the mail easily.

Regards
Anjani Kumar Swarnkar
Bundi (Rajasthan)
[protected]
[protected]@gmail.com

sir mujhe vodafone network me apna no port kre kuch hi din hue hai aur aaj mera no band kr diya hai vodafone store pr mujhe koi response nhi mila vha mr. nishant ne mujh se acha behave nhi kiya aur na hi no band krne ka reasion btaya agar mujhe ye malum hota ki aap ke yha ye sab prouglams hai aur inka koi solution nhi hai to mai kabhi bhi apna no port nhi krta vodafone me sir pls help me thanks gourav jain [protected] sonipat 131001 haryana

Hello I got msg from vodafone happy to help that 35 rs is deducted for subscription of biscoot pack which is not activated by me. The site automatically deducts subscription money of Rs35 a week from your vodafone account balance even if you have not subscribe.Please help me to fight againt this fraudulent way of taking money from customer by vodafone.my mobile number is [protected]