[Resolved]  Vodafone — change of plan postpaid to prepaid

Vodafone Connection — changing the postpaid to prepaid

my num:[protected] this is post paid connection i want to change this connection to prepaid.i went custamer care they are not responding properly so please consider this complaint and slove this thanking you sir

Vodafone — switch to prepaid connection

Dear Sir/ Madam,

I want to draw your attention to the following problem which involves dissatisfaction with the services of vodafone postpaid service. I was using prepaid connection earlier but recently switched to postpaid and since then, I'm facing the problems of exceeding limit of the amount. I asked for a solution from vodafone store to let me get back to the prepaid connection but the store situated in model town denies it by saying they do not have a new sim. I'm seriously facing huge problem and would really appreciate if you take the needful decision in this matter.
Thanks,
Ramesh Gandhi
#[protected]

Vodafone — Mental harassment while applying for new prepaid connection.

I went to Vodafone store hypercity Malad (W) for a new prepaid connection on 22nd Dec 2010. They asked for the documents and I provided the relevant documents.
The executives at the vodafone store were insisting on providing me the Vodafone postpaid connection. He and She both tried to convince me for about 40 minutes to apply for Vodafone postpaid connection while other customers were waiting for their turn to come. It is second or third time I am facing the issue and there is no benefit applying for a postpaid connection as per my usage.
Finally they agreed to give me the Prepaid connection.
They again started verifying the document. I submitted the copy of my passport and they asked for any original document so that they can verify the name and photograph. I provided the original PAN Card and they gave me excuse that the my surname and my father's surname are not matching and thats the reason they can not provide me the connection.
Even the government of India had no objection issuing me the Passport/PAN Card/Driving License why I was asked so.
I do not understand what interest they have to provide the postpaid connection and when someone just wants the prepaid connection they give them the reasons they can not provide the connection.

dear sir
i am marimuthu i am lossed my balance rs 900 i also complained but no responsible in lost 4 weeks plz quickly get action b/s i need balance for my account
no:[protected]
thank you sir

Vodafone — High when you read reply

Hi All,




My name is aman soni and now I am using your vodafone no [protected]

and I am very forested with your number. reason if i call to customer care no

no buddy were solved my problem. even customer care executive, what they did they use abuse language. and suddenly disconnect my call, or they are taking so much call while resolving my query.

Please reply ASAP.

AMAN Soni

prepaid to postpaid conversion — wrong sim given and cheated for almost 1 month

I wanted to get my prepaid converted into postpaid
I fulfil all the formalities . I was told that I am going to receive verification call which I received and verification was done.

Then I received another call saying that the person who has delivered you the sim has taken note of sim no. wrongly so please tell us the right no. which is written on the back side of sim . I did as per instruction

When my sim was still not activated I asked the customer care and they told me that you misbehaved during verification call therefore there is problem activating your sim.

this continued for almost a month as I asked for my money back they told me to get it refundable from vodafone store.

When I went to store they told me wrong sim has been delivered to you , it is not a postpaid sim.

My bill no. is--14468
sim no-[protected]

Dear Sir/Madam,

I also face the same problem. Though TRAI has put forward the rule that postpaid should be changed to prepaid and prepaid to postpaid, Vodafone doesnot allow it. They say it is not there for Vodafone currently and will be coming next month end. I have been asking this for around 3-4 months still i hear the same answer. Is TRAI rules not applicable for Vodafone???[protected] ajay jain

prepaid portability — change of plan

Sir,
i was a prepaid customer of idea in delhi ncr having number
[protected]. I got the information that mtnl is giving cheapest paln
with 100 Rs and 200 mb data on portability by customer care. I called
to customer care. They send one representative Mr Pravesh (
M-[protected]) for filling application for portability. He advised me
for one for all plan (50P all in local and roaming). I filled the same
plan. When my number is activated the per second paln was activated. I
complaint several times in customer care and also to Mr Pravesh but
neither customer care nor Mr Pravesh taken the matter up and still i
am facing problem. I have taken mtnl because of this cheap paln (one
for all). Kindly review and change the existing plan in one for all
(50P all). This will lead my faith in mtnl. ARUN

my mobile number is - [protected]

Vodafone — unnecessary demand of documents

Respected sir ,
I am user of vodadfone from last five years. As a sincere consumer i respect and follow the rules and regulation of the company. But due to last few months they are demandin documents saying that the previous documents where not proper. and they reject my number and stop my service on phone without prior warning. i faced much problem due to this, I already submitted the forms twice before two months still they create problems.. I hope you will understand my problem.
Yours sincerely,
vivek shah

am fase same prblm

Dear Sir,

I have taken vodafone postpaid connection 4 years ago. I want change my conection POSTPAID TO PREPAID.no issues with your service, please do this favour change it prepaid.

VODAFONE NO:[protected].

EMAIL ID:mahesh.[protected]@gmail.com

I have taken vodafone postpaid connection 4 months ago. I want change my postpaid connection to prepaid connection.
vodafone service was good, no issues.kindly do this favour, pls change to prepaid.
VODAFONE POSTPAID NUMBER:[protected]
EMAIL I.D:[protected]@gtlinnovsource.com

Vodafone — wants to change postpaid to prepaid

Dear Sir,
I wants to change my Postpaid service to Prepaid service. I have visited several time to their stores but they are not ready to change. Therefore request you to please look in to same & help us in this regard.

Regards
Govind Narayan Mhapankar
Cell no. [protected]

Vodafone — postpaid convert to in prepaid

I HAVE PAID MY CURRENT BILL RS 1083 BY CHEQUE.
CHEQUE NO. IS 004860 (ICICI BANK)
DATED[protected]
I REQUESTED TO U PLEASE DEACTIVATE MY PHONE SERVICE AND CONVERT POSTPAID TO IN PREPAID.

i have taken postpaid connection in vodafone, i want to change my connection postpaid to prepaid connection. kindly do the needful

My vodafone no. [protected]

EMail : [protected]@yahoo.com

Dear Sir / Madam,

I have taken vodafone postpaid connection few months ago. I want change my conection POSTPAID TO PREPAID. Please do this favour change it prepaid.


Thanks & Regards
Sangeeta Mestry
my. no : [protected]
Mumbai Maharashtra
India

Vodafone — Problem in converting Postpaid into Prepaid number

I just want to make a complaint against Vodafone company.

2 months back (28th Dec, 2011) i ported my Post Paid number from Tata communication to Vodafone and i was told that since my number with Tata was a Post paid so i would get a Post Paid numbers from Vodafone (although i wanted a Pre-Paid connection). At that time i was told that i can convert my number into pre paid after 2 months. But on 4th march, 2012 when i went to Vodafone store in Model Town, Delhi to get my number converted into Pre-Paid i was told that i have to wait for 3 months instead of 2 months, as told earlier at the number of porting.

He also started arguing and behaved rudely just to stop me from converting my number into pre-paid (since my billing will get reduced). But when i told him that i would make a compliant against them he got scared and then converted it into pre-paid.

Hence, i would request the concerned authority to take action against them and teach them a lesson so that they would not misbehave with the people again. The customer care executive at the Model Town branch was Mr Praveen.

Dear Sir / Madam,

I have taken vodafone postpaid connection last year. Vodafone people are cheating to the customers. Before taking postpaid connection they said that whenever you want change plan PREPAID TO POSTPAID, POSTPAID TO PREPAID you can change it. Now i went to vodafone center, and call to customercare office they said that ITS NOT POSSIBLE to change POSTPAID TO PREPAID... They are saying PREPAID TO POSTPAID is possible.

Please do me favour

PRATHAPS
MOno-[protected]

change of plan postpaid to prepaid
Dear Sir / Madam,

I have taken vodafone postpaid connection 3 months ago. Vodafone people are cheating to the customers. Before taking postpaid connection they said that whenever you want change plan PREPAID TO POSTPAID, POSTPAID TO PREPAID you can change it. Now i went to vodafone center, and call to customercare office they said that ITS NOT POSSIBLE to change POSTPAID TO PREPAID... They are saying PREPAID TO POSTPAID is possible.

when i went to vodafone store they careless saying you can change into other network i[censored] want prepaid connection...we won't change postpaid into prepaid

Please do me favour.

mobile ;[protected]
my name:: mohammed sayeed yarthangal

Hi,

I am facing the same issue. I want to change my post-paid to pre-paid connection.
Vodafone is not letting me do that.
Please help.