[Resolved] Vodafone — improper deduction of balance | |
I,prakhar gupta is a prepaid customer of vodafone([protected]).They deducted rs 200 from my account on basis of activation of any service which i never opted for.. inspite of repeated calls to there customer care i dint get good response.wen i wantd to talk to superviser no one attended my call n my call was put on hold n finally disconnected. its very harrassing bein customer of such a big telecom company. Was this information helpful? | |
Dec 2, 2016 Complaint marked as Resolved Verified Support Nov 30, 2011 Vodafone India Customer Care's response Hi Sandeep, We tried calling you, but there was no response. Please share a convenient time for us to get in touch with you to address the issue. Regards, Vodafone Customer Care Verified Support Feb 06, 2012 Vodafone India Customer Care's response Hello Anuj, We would like to inform you that you should be able to contact Customer Care now. You can email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'll do our best to help. Regards, Vodafone Customer Care, Haryana Verified Support Mar 16, 2012 Vodafone India Customer Care's response Hello Anupam, Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for assistance in future, we'll do our best to help. Regards, Vodafone Customer Care, West Bengal & Andaman and Nicobar Verified Support May 10, 2012 Vodafone India Customer Care's response Hello B.S. Gehlot, We would like to inform you that the mentioned offer is not available. Regards, Vodafone Customer Care Verified Support Oct 16, 2012 Vodafone India Customer Care's response Hello Priyanka, Please note that we could not reach you on your number. Kindly share an alternate number here http://tinyurl.com/79emtab so that we can get back to you with assistance. Regards, Vodafone Customer Care, Mumbai. | |
559 Comments | |
Comments
I am an airtel customer. I keep getting sales calls for Vodafone service from this one phone number - [protected]. The guy named sachin keeps calling to make their sales pitch despite my repeated attempts to get them to stop. This seems to be getting out of hand. I would appreciate any assistance to get this to stop.
Reply
Hi,
I am ur customer with mobile number [protected], my account balance is frequently getting deducted since 2 weeks though I am not using it. I am trying to reach the customer care but unable to get the line. I want to know the reason why the amount is getting deducted. So kindly take an action against this regard as early as possible. Hoping a soon reply from you.
Regards,
Nagarani
I am ur customer with mobile number [protected], my account balance is frequently getting deducted since 2 weeks though I am not using it. I am trying to reach the customer care but unable to get the line. I want to know the reason why the amount is getting deducted. So kindly take an action against this regard as early as possible. Hoping a soon reply from you.
Regards,
Nagarani
VODAFONE (HUTCH) : CONNECTION — WRONG CHARGES , ON DEDUCTION, DISRUPTED THE SERVICES
Feb/March 2008 charged wrong charges of "Cricket", etc.., deducted accordingly month after month. After few months later stoped charging but the deducted amount is carried forward till date. Though I was regularly paying the bill in time but due to that deducted amount they started charging late payment charges. In March 2009, they stopped my outgoing services. I visited their office and as per their suggestion sent the e-mail to the suggested e-mail address. Within a day or two their executive visited and assured to restore the services on paying their due amt. On 16-03-09 they stopped all my services which resulted the heavy financial losses and inconvenience. This all happened just for Rs. approx. 800.00 when my credit limit is Rs. 9000.00. I wish not only the restoring of services but the compensation of losses I faced. Inspite of my two e-mail letters and personal visit to their local office till date my services are withheld. im not able 2 call for customer care from my number pls check nd clarify my number s [protected]
Hi,
Transaction id:06942488
My mobile no.[protected], to day I have recharged through online for Rs.50/- and the amount also deducted from my bank, but so for not update from you, please lookinto matter and help inthis regard and recharge my amount to my above mobile no.
S.Gopinath
Transaction id:06942488
My mobile no.[protected], to day I have recharged through online for Rs.50/- and the amount also deducted from my bank, but so for not update from you, please lookinto matter and help inthis regard and recharge my amount to my above mobile no.
S.Gopinath
Dear Sir
Signal probelm
we are Using Vodafone in Sriperambudur (Irunkattukottai) More then 250 Peoples are using Vodafone nubers perday morethan 7 hours no siganl in that area very worst network in that area comare to other network please take necessary action for this, My Vodafone number is [protected]
Signal probelm
we are Using Vodafone in Sriperambudur (Irunkattukottai) More then 250 Peoples are using Vodafone nubers perday morethan 7 hours no siganl in that area very worst network in that area comare to other network please take necessary action for this, My Vodafone number is [protected]
my vodafone bil is comming very heigh. down loading charge is Rs. 2700 on march bill. i have not done doun load. please look and do right.
same condission on april bill i have done oniy rs. 300 colls. and my bill is soing Rs. 1800. i dont know how many downing .and why? i have not recieve the detail of down loading.
i request you plese correct it.
same condission on april bill i have done oniy rs. 300 colls. and my bill is soing Rs. 1800. i dont know how many downing .and why? i have not recieve the detail of down loading.
i request you plese correct it.
i am 7 year old customer of hutch/vodafone. my mobile no is [protected]. we are facing a major problem for last two months.down loading charge is adding in my bill up to Rs 2700. i have never down load any thing.
march bill Rs 2700 down loading charge.
april bill (up to[protected] Rs 1500 down loading charge.
i have not done down load.
why will pay?
my service has been stopped. why?
no send details of downloading.
please see my complaints and correct it.
i cannot pay this amount.
thanks
(RAJNESH KUMAR)
march bill Rs 2700 down loading charge.
april bill (up to[protected] Rs 1500 down loading charge.
i have not done down load.
why will pay?
my service has been stopped. why?
no send details of downloading.
please see my complaints and correct it.
i cannot pay this amount.
thanks
(RAJNESH KUMAR)
hi,
i am very dissatisfied vith your cust care executives they are very rude on calls they disconnect the calls without solving my problems when ever i want to talk to senior executive they disconnect line directly
my second problem is incorrect amout decrement i am facing this problem from last one week
for ex i used some gprs after 3 days i have bal 18.25 suddenly it got changed into -34.25 i recharged with 100 rs balance came into 60rs next day in morning i got -40rs then i recharged with 50 after that i got -24.65 i am unable to understand this deduction
please inform
please look out on these problems for bettorment of service
thanks and regards
abhishek dwivedi
i am very dissatisfied vith your cust care executives they are very rude on calls they disconnect the calls without solving my problems when ever i want to talk to senior executive they disconnect line directly
my second problem is incorrect amout decrement i am facing this problem from last one week
for ex i used some gprs after 3 days i have bal 18.25 suddenly it got changed into -34.25 i recharged with 100 rs balance came into 60rs next day in morning i got -40rs then i recharged with 50 after that i got -24.65 i am unable to understand this deduction
please inform
please look out on these problems for bettorment of service
thanks and regards
abhishek dwivedi
Hi,
Subject :- Network Problem
I am Rakesh Patel my, mobile No -[protected]
My Present Address.
G-1, Vinayak Residency,
Prabhu Falia, Nani Daman.(U.T)
Pin Code No- 396210
Regards
Rakesh Patel
Subject :- Network Problem
I am Rakesh Patel my, mobile No -[protected]
My Present Address.
G-1, Vinayak Residency,
Prabhu Falia, Nani Daman.(U.T)
Pin Code No- 396210
Regards
Rakesh Patel
Hi,
My name is Ram Bhajan Sharma, my mob no is [protected].
I received a call from the idea customer care at 10 A.M on 30/04/09.
The a person named praveen has given a knowledge to me regarding to
reduce the local and STD charges and he has not given any information that a amount will also be deducted in order to get this facility.
Now from my idea account 68 rupees are deducted without my permission and intimation while i did not want to avail this facility.
I am traumatized with this experience.
Please remove this facility on a urgent basis, also take the necessary actions against customer care executive.
Thanks
Ram Bhajan Sharma
My name is Ram Bhajan Sharma, my mob no is [protected].
I received a call from the idea customer care at 10 A.M on 30/04/09.
The a person named praveen has given a knowledge to me regarding to
reduce the local and STD charges and he has not given any information that a amount will also be deducted in order to get this facility.
Now from my idea account 68 rupees are deducted without my permission and intimation while i did not want to avail this facility.
I am traumatized with this experience.
Please remove this facility on a urgent basis, also take the necessary actions against customer care executive.
Thanks
Ram Bhajan Sharma
di Sir Send the call deata send the ay mail ide [protected]@yahoo.com
hi i am elton fernandes from candolim, goa i had requested for gprs settings on my phone and i have been trying for the last 3 months but to no avail. my mobile no. is[protected] and my handset is a sony ericsson g502. i need the settings urgently.
my self lal singh. i m having a connextion from airtel [protected] and i m having this no. from last 2 yrs but now they are doing wrong billing from last 3 months and i m given so many complaint but they are not responding so i want ur help in this case.
so i request u pls take serious action against this companys bcoz they are misguiding his coustmer and harrasing loyal clients.
name-lal singh
mobile no.[protected]
mail [protected]@rediffmail.com
so i request u pls take serious action against this companys bcoz they are misguiding his coustmer and harrasing loyal clients.
name-lal singh
mobile no.[protected]
mail [protected]@rediffmail.com
hi as i steted thatI i have recived massage to my mobile as below
Congratulation! your Mobile No has won you 250, 000gbp in 2009 Shell international Mobile Draw.
to claim, Email Your name and Mobile No to: [protected]@yahoo.co.in
as i i got such msg twice i wanted to know what this all abut, , i know SHELL IS ONE OF THE LEADING ORG, SO IT SENDING THIS MESSAGES SO HOW FAR IT TRUE I WANT TO KNOW COULD ANY REPLY TO THIS WHO ARE RESPONSIBLE TO THIS
2 days
Congratulation! your Mobile No has won you 250, 000gbp in 2009 Shell international Mobile Draw.
to claim, Email Your name and Mobile No to: [protected]@yahoo.co.in
as i i got such msg twice i wanted to know what this all abut, , i know SHELL IS ONE OF THE LEADING ORG, SO IT SENDING THIS MESSAGES SO HOW FAR IT TRUE I WANT TO KNOW COULD ANY REPLY TO THIS WHO ARE RESPONSIBLE TO THIS
2 days
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