[Resolved]  Vodafone — Wrongly change in Mobile Billing Plan

I Dr. Preeti R. Kantharia have been using Vodafone Postpaid Card Number [protected] under plan GK199 since last few years.

It has come to my notice since last about 10 days that whenever I make a call a flash message appears on my mobile screen 'CLOSED GROUP 1 IN USE'

I am shocked ans surprised to see this and when I enquired i was again surprised to know that Vodafone has changed my plan by clubbing my mobile number with other group members without my consent or notice.

Sir, Since I am Professional (Dental Surgeon) my work is very precised and requires lot of concentration. My mind is very much disturbed and tense and I feel there is a foul play and conspiracy planned against me, and I have incurred heavy loss due to the above reason.

Sir I therefore request you to please look into this matter and help me accordingly.
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Aug 14, 2020
Complaint marked as Resolved 
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