[Resolved] Vodafone — Reducing Tariff plan | |
I am Jeelan one of the customer of "Vodafone" having a prepaid mobile number-[protected] suffering from the worse services… just because o[censored]seless response is coming from the customer care. My purpose of writing is only to tell other people of Vodafone how much Useless company management you are having in Bangalore, I went to Customer Care Centre In RT nagar, and placed the complaint..Recently I have changed the tariff plan to 1paise per second ( First 60sec 1.2 paisa, for daily after that 1paisa/sec to all network) to all local and STD calls on[protected]. and I have paid about Rs70 for changing. On 13th Nov 2009 I have got the SMS form Vodafone saying that “We have reduced your tariff to 1 paisa/sec for all local and STD calls made to any network . Do more with Vodafone” I thought that my tariff plan is reduced to 1paisa/sec to all network. But daily 1st 60sec it is charging for 2paisa /sec. once again I went to the Vodafone show room in Infosys they said that it is a Vodafone promotional offer. They have not mentioned in that SMS that to activate this offer you have to recharge for so and so amount . once I placed the complaint, they are telling that to retain this plan, again I have to recharge for another Rs64. My question is that as per the SMS they have to reduce the call charges to 1paisa to all local and STD networks..,even after contacting several time no response is coming from vadafone........... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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