[Resolved]  Vodafone — not getting the correct talk time when charging and what are the international roaming tariff prices

I have recently bought a sim card from Mysore vodophone
I have recharged it three times sucessfully paying 198 for 198 talk time. I tried to top up by 1000r at kannur station rd 670001 on the 03-01-08 the vendor said I could only top up by 999 id rm[protected] he said it will take 24 hrs to recharge. it actually rechrged by 25.01r. my friend went back to the store and thankfully he returned our money. today 07-02-08 Itried to top up again by 1000r at GP enterprises 131, cash bazaar, commercial road, ooty 244557. paid 1000r to vender. id rm [protected] it recharged only by 790r. the vender said the rest was due to tax and would not retuen money. My friend also bought a recherge from a different store of 200 and was recharged by 25r. the vendor would not return say money saying it was down to vodophone not the vendors. (he is going to put in a separate complaint with details of transactions.
could you clarify what the tariffs are. how we can be sure what the payments are for talk time and what to do in future when we are not getting the correct call time
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Aug 13, 2020
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