[Resolved]  Vodafone — bills given on disconnected number

respected sir, i am a vodafone postpaid customer since it was bpl in maharashtra. i had number [protected] for about ten years. later on in opted for post paid services and under cug plan i went with my friends under banner of mariyam developers limited.
i was billed properly for about a year but in february 2008 i planned to discontinue my [protected] number and opted for new vodafone postpaid [protected]. for the same i submitted discontinuation form on 24th of feb 2008 and thereafter started my new above said number.
even after this after stopping to use the [protected] number every month a bill is generated and an outstanding of 904 rs is shown. when i visited the vodafone store at sadar the employee who had accepted my form said that she was unable to trace my form and to fill a new form which i did today 26th of may 2008.
she accepted that it was her mistake but asked me to settle the same by paying atleast some amount to the company.
is this the happy to help policy of vodafone.
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Aug 14, 2020
Complaint marked as Resolved 
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