[Resolved]  Vodafone — vodafone delhi harassing customers

I have a vodafone postpaid connection no.[protected] which i was hardly using since this is my alternate number n i had to pay monthly rental every time
i decided to convert it into prepaid and went to vodafone store sant nagar branch on 15th november...so they checked everything and agreed to convert it into prepaid but suddenly at the last moment the executive said we cannot convert it till the billing cycle ends...so i went on 24th november 2011...first of all the executive started convincing me to continue wth the postpaid scheme..on me being very firm he agreed for conversion n asked me fr my ID n photograph..i gave him my license n photograph to which he further demanded MY PAN CARD which is quite absurd...on me being harsh he agreed for the conversion...suddenly again he picked up another point that my photo in my DL is not clear so my request wudnt b processed further...i rushed back to my home n brought my passport fpr proof...i submitted a copy of my passport n photo n my postpaid sim to which i was handed over a new prepaid sim with a promise that it will get activated within 24 hours....it has beeen more den 24 hours n my fone is showing SIM CARD REGISTRATION FAILED.i called up customer care to which they said that due to photo not being clear my request for prepaid conversion cant be processed

WHAT THE [censored] is this?....when a customer goes for a new connection u guys provide it with no problems of photograph being unclear but when a person wants to convert it u harass the customer this way...THIS IS HIGHLY UNPROFESSIONAL n m sure that such executives working at vodafone store have orders of not converting into prepaid n harassing customers..
me being a businessman am suffering from lot of inconveniences because of all dis......
I Hope that vodafone people look into it or else i wiill be forced to port my number intO AIRTEL n wud also urge my family n freinds to port out oF vodafone
hoping for a quick solution
GAURAV NARYANI([protected])