[Resolved]  Vodafone — wrong balance depleted

Address:

Chandigarh

My name is Kunal Sindhi and i am using vodafone prepaid [protected] number from last 3-4 yrs and i have not expect any type of wrong deduction from my balance without my constent.
but on 17-july around 9.pm i have send 10 to 15 msg having also sms pack but my balance of rs.30 is charged and my balance is in negative due to which i am not used my sms service.
also i have call on customer care but they told me that due to technical problem your balance depleted and after 24 hrs your balance will refund but till the date my balance is not refund..so i request u to kindly look into the issue.