Hi, i am a user of Vodafone, number is 7509308300, the problem is i had the balance of Rs, 75 in my account and also i had the net pak activated on my number, i connected my system and started download, suddenly my download get stop i check my balance it was minus Rs. 136.
The problem is, when i talk to there customer care exct. the inform me that it was deducted due to uses of internet as your net pak was expired.
Well as per there polocy if the customer account is less then Rs. 3 the the service of internet will not work.
my question is why my balance got debited it should be stop when it less then Rs. 3.
I also sent email to them but they did not reply till yet.
I want to use that number but it is not possible until unless it is not recharge till positive balance.
Kindly do The need full.
Dharmendra Kumar Singh
E mail- firstname.lastname@example.org