[Resolved]  Vodafone — balance cut off

Address:Gulbarga, Karnataka

sir
on 8/07/2011 i have activated vodafone internet pack Rs 4(40MB) I used data till 9:00 pm
when i checked internet data still 11 MB was left after 9:30 again i started browsing but it internet was slow and unable to open sigle page after 9:45 net was disconnected and there was charged Rs 15 in my mobile account then i called to vodafone customer care they told me the reason for cuting balance that because of more than 40mb usage amount was cutoff
but i used not more than 3 MB between 9:30 to 9:45 when there was 11 MB left for usage data

my mobile number is [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information