[Resolved]  Vodafone — Complaint against Vodafone Mini-Store

Address:North East Delhi, Delhi

My grandfather is a user of Vodafone number [protected] for more than 6 years. The sim card got damaged 3 days ago. He went to "Mini Vodafone Store, Om Sai Communication, B-Block Yamuna Vihar", in order to buy a new sim card in exchange of the damaged sim. The concerned person lured and forced him to buy a new post-paid number worth Rs 250. On denial the offer, he refused to give the sim card on the same day with the same number and asked him to come after 2 days. On again visiting the store, he provided the sim and promised that it will get activated within 2hrs. Its been more than 8hrs now, the sim is still not activated.

I have experienced the same problem with another sim a year ago. I got the same response from the same Vodafone store earlier too.

I request you to kindly look forward to the issue as soon as possible.

Shikha Verma
[protected]
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Dec 8, 2016
Complaint marked as Resolved 
Verified Support
Jul 16, 2012
Vodafone India Customer Care's response
Hello Shikha,

We would like to inform you that the request has been processed and the services for the SIM can be used now.

Regards,
Vodafone Customer Care
Complaint comments 

Comments

Hello
ministore of block –a of new ashok nagar
I went to this store for connection on old number [protected] of vodafone prepaid connection but he force me to take postpaid connection and he told me incomplete information about refundable of security but after attending of verification call I listen all information after this I told to him please I don’t want postpaid connection and please return my money. Now he is trying to make fool he always said that he sent money to vodafone and after return money by vodafone. He will return to me after deducting the charges of rs.100 . But almost more than one month crossed continuously I am going to store many time but he is not returning my money.
Please I request to you that take remedial action on this matter I have got very frustrate
krishna kumar bala
[protected]
Hi sir


i am vikram i have purcehes a connection before 2 month .but still he is not working .so now no need this want refund my money these are fraud located in A-14, Okhla Industrial area, Phase-1, new delhi-110020 this is the address i have also recipit and pay by me 250 rs . and also vodaphone agents not pic my call .this is no. i have give my money [protected] pls take action



Thanks
vikram
[protected]
Hi Sir


My Brother is a user of Vodafone number [protected] for more than 1 years. The Sim card got damaged 3 days ago. He went to " Vodafone Mini Store, Aurangabad Palwal (Haryana)", in order to buy a new Sim card in exchange of the damaged Sim. The concerned person lured and forced him to recharge Rs 333 or net recharge.


Parashar
[protected]

service of vodafone mini store in hansi, hissar (haryana) was bad because yesterday i buy new mobile in which the sim card was only nano so i go to mini store to issue new nano sim card and they skip my req 3 times and when i go 4th time they issue me the micro sim and when i req him to change the sim card to nano sim then they said that you have to pay 100 rs and they forced me to purchase the micro sim and after this i have port the sim card .. because of forcing to issue micro please take stick action against them please please please i want nano sim of vodafone but they dnt issue for this i dnt purchase vodafone and not suggest other to purchase vodafone ...

My no is [protected] and please check the sim details and send me porting code .. as soon as possible..
Hi

My Name is Anil . I am not sure if complaining here would really work. But however i am taking this chance.

My Number is [protected]. I am using this number since more than 5 years now. I was in hyd and recently shifted to Pune. With the help of Vodafone Mini Store located in Sasane Nagar i changed my Mobile Operator. This particular vodafone mini store is one of the most pathetic one i hve ever been, Since 5 years if i am using Vodafone just because i never had any problem with Vodafone and even if i had the customer care made sure that it get resolved asap.

But Pune, the customer service has been very very bad. The mini store in sasane nagar is trying their best to make sure the reputation of Vodafone goes down. They do not pick my call. Today they picked my call and shamelessly put me on hold. the Number that i have been trying is[protected].

I have a very simple problem I have paid my bill on Saturday still my Outgoing is barred.Why ?

Completely Disappointed with Vodafone Services. I don't know if loosing a customer makes a difference but i cant survive without a number for long and if it needs to change my network operator i will change it.

Thanks
Anil
Hello Sir,

I had paid my bill on july 5th 2017 and still it is not updated.The vodafone store is closed from july 7th 2017 and the mobile of that store is also not switched off and as per survery the person who is owing the shop has been disappeared with the money
please help to solve this

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