[Resolved]  Vodafone — Customer Service

I am preepaid customer mob no. [protected] and name is supriya sachin chitnis & want to do complent, not receiving range proper. please do needful

I am suffering problem when i call customer care number i am not getting service of customer care when i press 9 to talk to technical support executive it is again going back to the main menu

Vodafone India — call center service is very poor

Dear All vodafone users,
I am apelling you all that we shouldnt continue with this company services.as they behaved like a a dictator and call center people are .My request to all th vodafone users is to shift to Airtel and any other indian service provider rather then continuing with this company.I dont know why ESSAR company is not taking control on the whole system.They are having better management then this bunch of who is controlling the business.I have just shifted from VODAFONE to AIRTEL with almost 30 connetions.

REG,RK DAS

They are just making us fool and we are just ignoring (chalta hai attitude)but all indians should unite and stop relationship with them.

Hello sir, my mobile no. is [protected] and [protected], i just wanted to tell u that ur vodafone service has sending us continue so much messages that we didn't want.so i want that kindly stop that service on our given mobile no. immediately. thanking u.

This is Nitin. kharat.my mobile no.is [protected].I have register the complaint to vodafone customer care regarding my bill issues my bill on 24 may was 3300 at 11.45 pm n after 12 am it was like 4850 so u ppl charge any fake amt. in my bill which i noitce when i spk to call center agent name Salman Qureshi n the second was Dipesh Mazdrekar they make me hold for atleast 20 mins to 25 mins. n when i need to talk to some supervisor i dont get any proper response n then my call has been disconnected.This is the attitude of vodafone people.This is the way u ppl serve the customer, the best way to voice my concern is to boycott ur service as it is bad service provider, I m anyways porting back to any other service bt would seriously highlight this issue to the required ppl.I have made my mind to go to the consumer court against the company i need my problem to be solved as soon as possible other wise i will screw up u ppl.


by unsatisfied vodafone customer.

ivijay gajankush wants to disconnect my mobile no [protected]

The manager, Customer Service, Vodafone Essar Ltd.
hello sir,
i am subscriber on your vadafone3G customer. i given to inform you 3G stick cannot proper network
also i given complaint no:[protected]
when i surf internate they very slow process your company say 3G speed 7.2mbps but its not true
i am stay on bhandup (w) . their network very slow working .
so please solve this problem as soon as possible
my name mr. vinod maurya my address kailash park tulsi pada,
pipe line bhandup (w) mumbai 78.
my contact :[protected]
i am awaiting your positive reply & solve this problem

Very true. I m trying to activate Blackberry service on my phone since one week but yet it has not happened. I have called the customer care at least 10-15 times in a week's time but everyone gives one common reply to send an SMS to 111 which I have sent nearly 15 times but still the same. Instead of simplifying the mode of communication it has become more and more complicated.

Regards,
Ashwini Mohile

hi! sir i am vikas mishra . i was seniour executive in intellnet global mohali. i would like to say you i spent more than 1 year in intellnet . i solved so many qerry regarding customer . despite company din, t give me salary. i wan, t raise question about my department if csa provide proper information all customer what do you think csa should not give proper information. i am hoping you take this matter so serious . i am vikas mishra.

vkas mishra
mohali
email id .[protected]@gmail.com043

Hi vodafone is a bad service giveing any request vodafone dosent have time for their customer service i had give lots of complan for my network & bill which had not been done till date.Its more then a month really very bad service.Reply me soon call me on [protected]

Mohd Shariq

My name is Anwar khan, A1/79, Room:2, turbhe, vashi .Navi mumbai.and my new postpaid vodafone no.is [protected].after a week my this no.has been disconnected by your vodafone saying that i have a due amount rs 3000/-of my prepaid no [protected].this prepaid no im using since 7years.this no i have converted from postpaid to prepaid before 7 years now ur vodafone is saying that i have balnce amount for my prepaid no;[protected].how stupid they r taking like this if my bill was not cleared then how did they covert my this no. from postpaid to prepaid.without paying ur dam bill.im literally got fedup with ur service i just want my new no.[protected] to be started as soon as possible or else i will take an action against vodafone & complint in consumer court.

To,
vodafone
vasai



Sub :- cancellation of two vodafone no. [protected] & [protected]


Sir,

I am mr. Balu bhusare i want to cancel my two vaodafone number [protected] & [protected].

beacause of I have already two Mobile Number & I also already submitted the Application of cancellation on 1st week of October 2011, but their is no any action taken from you.

So please kindly I request to you cancelled my two Mobile Number's as early as possible.

Thanking you,

Yours Faithfully,


Mr. Balu Bhusare

Dear Sir/Madam,

This mail is in regards to my mobile number – [protected]. I would like this mail to be considered as an official complaint for VODAFONE customer services. I would really like to put many points I have been ignoring from the past few months. I would humbly request you to go through the below mentioned points and kindly come up with a solution or I am afraid that I might even end up taking it further.

• Firstly whenever I ask a question or make any requests from any of the customer care executives the answer is always NO. e.g. – If I request them to take my pre announcement for bill payment off they say a straight NO in my face. I have a limit of more than 7000 Rupees, I really don’t get the point why is my services barred for an amount due for 1200 Rupees.
• Secondly the most important drawback of your service desk is that they don’t know the importance of the hold time informed to the customer, any customer service agent will take permission for hold of 2 minutes but I have never experienced a hold less than 8 – 15 minutes in average.

I would humbly request you to look into the above matter mentioned in this e-mail and come up with a solution on priority, keeping in mind the importance of the mobile device in our day to day life.

Sincerely,
Arindam Saikia |Senior Technical Support Associate-UK &IRE
Dell International Services

Hi,
I have been charged for mages today. I don't understand as to why as I have automatic renewal msg service... The customer care is just useless... Please tell me some email address who has some courtesy to reply....

My number is [protected].

im from Fiji. i came to india and i was using vodafone sin in 2010. i have that sin .i want to know if that sin can be used in india becoz im planning to visit india soon.

Vodafone — Caller Identity

Dear Sir,

Please provide me the owner of the Mobile No [protected].
Matter Urgent.

regards

have been availing of Vodafone services from the past 11 years.

Today i visited the Vodafone store to change my tariff plan. It was the andheri west juhu lane store. I was made to wait for 30 mins after which when I inquired about how much time would it take I was told very rudely by the store incharge that "can't you see how many people are there" . On asking him that if I was treated so rudely if I wanted to cancel my connection the incharge (Vishal i think his name was) replied that if i cant wait for half an hour I should drop a mail. When I reminded him that he was doing a very poor job at customer service he asked me to leave the store.

Treating a woman with no respect is now what vodafone stands for for me. Its highly unethical for a company like Vodafone to hire such people and treat loyal customers like that. Be rest assured that no one in my family will now use Vodafone.

Regards,
Archana Ashar

I have recharged my vodafone no. [protected]. but it is not showing any balance and my no. is not working since i travel from kanpur to mumbai on 09 Nov 12. please provide your vodafone services to me.