[Resolved]  Vodafone — Deducted More charged than mention

Address:Nashik, Maharashtra

Sir,

I am vodafone customer with mobile no. [protected]. I checked my best offer from *121# in that 5th option show 1gb data in Rs 25. when i get inside it show to Get 1GB data at Rs25 for 15days press 1 to activate. when i pressed 1 to activate at that time Rs51 balance is cut instead of Rs25.Here i attached screen shoot of your special offer also.

So please refund my Rs26 to my balance as early as possible.

Regards,
Samir V Kneriya
Mobile No.[protected]
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Dec 17, 2016
Complaint marked as Resolved 
Verified Support
Dec 22, 2012
Vodafone India Customer Care's response
Hello Samir,

Thank you for talking to us. Hope we were able to assist you.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

i attached screen shoot of your special offer also.

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