Vodafone

8 Reviews

kushalgarg07 on Jun 10, 2012

Didn't get my money refunded

This is to inform you all that on 21/03/2012 I have deposited Rs. 250 at Vodafone Mini Store, Near Metro Hospital, Sector 12, Noida to convert my prepaid mobile no. +91-9654414314 into a postpaid connection but even after completing all the required formalities and proving the verification check it is not converted into postpaid connection till date. I've visited the same store more that 100 times but everytime the answer of the store manager Mr. Ankit Gupta was same that it is in process. After getting tired of visiting the store on daily basis I requested the store manager Mr. Ankit Gupta for refunding my money but he said he can't refund my money by cash and I'll get a cheque directly from company within 15 days, but till date I haven't got any intimation or cheque from the company.

After all these matter, I've dropped a mail to the Appeallate Authority, Nodal Officer and Customer Care of Vodafone, but even after mailing them several times I got no response from them also.

Now, I just want justice and compensation from Vodafone for all the inconvinience and mental stress from which I am suffering since last 3 months.

Can anyone here help me in letting me know the procedure to file a legal suit against the company in the court of law?

Thanks in advance.

Thanks and Regards
Kushal Garg
+91-9654414314

7 Comments

Comments

Jun 10, 2012 by

mithunjha

sir i had done diploma and i'm in search of jo please give me an opportunity to prove myself

Jun 11, 2012 by

Vel India

Hello Kushal,

Thanks for writing to us. Trust we were able to address your concern.

Kind Regards,
Vodafone Customer Care, Delhi & NCR

Jun 11, 2012 by

kushalgarg07

Dear Vodafone Team,

Now its enough, I've been waiting since 21st March 2012 and I haven't got any response from your side. I have also visited your Vodafone Mini Store, Sector 12, Noida, Uttar Pradesh around 100 times but the attitude of your officers is very bad, they people doesn't even care to answer to the queries of customers. They people are just sitting to grab money from customers by making fool out of them and after taking money they don't want to entertain the customer's query. I have also mailed you people various times but their also I got no response.

Now you just please tell me by what date I'll get my money refund and by which mode?

Thanks and Regards
Kushal Garg
+91-9654414314

Jul 8, 2012 by

kushalgarg07

Dear Vodafone Team,

This is to bring to your great concern that my complain has been attended personally by Mr. Lalit (Vodafone Mini Store, Sector 12, Noida) and he has refunded my money back. Thanks for your cooperation. Now, you are kindly requested to close this complain.

Thanks
Kushal Garg
+91-9654414314

Aug 13, 2012 by

Raag079

Vodafone - Mysore, Mysore, Karnataka, India

This is to inform you all that I have a Vodafone 3G dongle in my name. My Vodafone number is 9739114369 which is a postpaid connection. For which I had given a ECS (Cancelled cheque), I had deactivated it a month ago, but they deducted the bill amount (Monthly rental) of Rs.832 for which I have a zero usage. And now whenever I go to the Vodafone store (Which is in Kalidasa road, Mysore) they simply keep on telling WE HAVE RAISED A REFUND REQUEST YOU WILL GET THE STATUS IN NEXT 5 DAYS, about which I am fed up listening. I've visited the same store more that 10 times but every time the answer of the store manager Ms. Shilpa was same. Again I have received the bill for this month dated 12/8/2012.

I want justice from Vodafone. Can anyone here help me in letting me know the procedure to file a legal suit against the company in the court of law?

Thanks in advance,
Raghavendra.H.M
9743943606

Aug 14, 2012 by

Vel India

Vodafone - Mysore, Mysore, Karnataka, India

Hello Raghavendra,

We are looking into your concern. We will get back to you with an update in a short while.

Regards,
Vodafone Customer Care, Karnataka.

Aug 16, 2012 by

Raag079

Vodafone - Mysore, Mysore, Karnataka, India

I have received same kind of response many times. Please don't deduct my money at least from now on. Thanks