Didn't get my money refunded
This is to inform you all that on 21/03/2012 I have deposited Rs. 250 at Vodafone Mini Store, Near Metro Hospital, Sector 12, Noida to convert my prepaid mobile no. +91-9654414314 into a postpaid connection but even after completing all the required formalities and proving the verification check it is not converted into postpaid connection till date. I've visited the same store more that 100 times but everytime the answer of the store manager Mr. Ankit Gupta was same that it is in process. After getting tired of visiting the store on daily basis I requested the store manager Mr. Ankit Gupta for refunding my money but he said he can't refund my money by cash and I'll get a cheque directly from company within 15 days, but till date I haven't got any intimation or cheque from the company.
After all these matter, I've dropped a mail to the Appeallate Authority, Nodal Officer and Customer Care of Vodafone, but even after mailing them several times I got no response from them also.
Now, I just want justice and compensation from Vodafone for all the inconvinience and mental stress from which I am suffering since last 3 months.
Can anyone here help me in letting me know the procedure to file a legal suit against the company in the court of law?
Thanks in advance.
Thanks and Regards