[Resolved]  Vodafone — Services barged against unused services for another number

Address:

Faridabad, Haryana

Dear Authorities,

This is humble request you to take this matter on priority, as i already filed this issue with you against complaint number 16135. Their executive gave me two corporate connection ([protected] and [protected]) long back, against one number i paid Rs500.00 as advance rental for two years, i have attached slip for your reference. but they sent me bill with another plan and forced me to make payment. i sent mails everywhere in their Corporate office, customer care, nodal officer, but i did not get any response against my request. i stopped using both the numbers and did not make any payments as well. they have kept my money in their pocket as well. i contineously got many call and was disturbed by their threats for stopping my old number if i dont make payment as they billed.

Now the situation has become more grusome. Vodafone is forcing me to make payment against which they billed me as per their wish even without providng the services. Today they have barged my all services against the 7-8 years old number [protected], on friday evening. Aginst this number i am making all payments timely. when i called customer care for the same then they said me to make payment is only solution to get this connection activated. i can not talk to their senior offices as well becouse its friday and they have an off two days. My uncle is Hospitalized at Asian Hospital Faridabad, i was already very disturb and they stopped all services, i am unable to call anyone and contact. In this manner these vodafone guys are torturing me mentally for a long period and today stopped my services against a number for i am making regular payments.

If no action is taken then these guys will take such cases for granted and will charge from customers as per their wish.

Regarding the same i requested you already. i request you again please please please take this matter seriously and help me out. as i can not change my number right now and not want to bend down against their unwanted desire. only you are the hope to help me out and say them to compensate regarding the same.


Thanks in advance for your better understanding.

Best Reragds,
Victim of Vodafone- vinod kumar gupta
[protected] - Services are blocked
[protected] you can call on this number