[Resolved]  Vodafone — deduction in balance

Address:Hoshiarpur, Punjab

Unwanted deduction in balance for astrology alerts which i havnt activated on 19th april.
My mobile number is [protected]([protected])
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Dec 15, 2016
Complaint marked as Resolved 
Verified Support
May 15, 2012
Vodafone India Customer Care's response
Hello Hemant,

Thanks for speaking with us. We're looking into the matter and will get back to you as soon as we can.

Regards,
Vodafone Customer Care
Complaint comments 

Comments

Vodafone 225 — Deduction of balance for nothing

I got a vodafone bundle pack with which i got bonus cards. one of the bonus card was the free callertune. i got the free caller tune for one month and i was told that i'l be getting a call on the 30th day about continueing this facility. i didn't get any call from the vodafone people and the next day 30 rupees were deducted from my account. vodafone is a nice cheating service and now after this incident i've changed my connetion to Airtel.
vodafone is a bad network.

Vodafone 225 — extra RS.200 taken

i am living at parbhani(maharashtra). i have taken 'vodafone225' on date 1/aug/2008 .my vodafone number is [protected] .for this phone i have given RS.1600/ as you declare on your website the actual prise of this phone is RS.1399/ so please return me RS.200 / and take action .
Deduction in my balance from Rs.153 to Rs.123 by charging the charges for caller tunes.

I remember that I didnt activated any such scheme.

By complaining in the coustmercare they asked that consumer has
activated the same at 11:50 pm on 21 June 2010.



help me sir..
hi.i activated gprs 95rs plan .but ididn't got 2gb data as par plan .i called many times to customer care but nothing worked.even now i can't talk to customer care executive .they might blocked my number.
so i again activated same plan from retailer after about 10 days igot 2gb data .but today my balance gone to -127 rs.now i cant call to customer care please help me out. my no.is [protected].
ref : mob no [protected]..
My balance has been deducted unnecessary and plan have also changed without prior intimation..and this not for the first time am facing this problem.. Vodafone care person dint respond properly have calling from yesterday,but no response..each time waited for more than 10 Min's.. I have to send them legal notice..my balance have been deducted around Rs 90.. Please help me..
Automatically Zeedito service activated after[protected]. I call on customer care at 198, a guy received the call and he was not giving correct answer &, when I asked him to give me answer he kept me on Hold for approx 12 min &, call got disconnected from customer care side.
This is the way Vodaphone treats there customer?
My no is [protected]

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