Vodafone — ignore to help for their internet service

Address:

North 24 Parganas, West Bengal

Sir,
This is to bring your kind notice that vodafone company's customer service centre when asked for making help me at 14:03 hrs. on 14/04/2013 in c/w their slow internet service (2G) for my Data card sim no.[protected], their GPRS section cut off my call and later when I make a new call a representative there namely Priyanka tried to convince me the GPRS section was not available for me due to technical problem and they would contact me within 24 hours. But I found that the company not taking up my calls when I made a call for another help. they made my call block for may be some hours by answering that my call could not be proceeded besides it was also found that when the customer service was called from another no they were proceeded the call to the respective desk. the customer care harassed me throughing the issue of technical problem, this fraudulent activity should be stopped.

Therefore, it is my earnest request that kindly look into the matter and take necessary steps to avoid such harassment in future for all consumer.

yours faithfully
Avijit Sanyal.
Data card sim no.[protected]