Vodafone India - Bangalore — Not implementing the Offer Promised

Address:

Bangalore, Karnataka

HI,

When I was planning to port out of Vodafone on 20th Jan, Vodafone MNP Guys called me up and gave a offer.
Offer Description: Free Call to one Local Vodafone Number and also informed that they have activated the same for my Postpaid Plan.
Request Number: [protected]

Unfortunately, they charged the same to my Bill on 20th Feb.

Now when I'm contacting them they are not diverting the call to the MNP Department and asking us to write mail at corpcare.[protected]@vodafone.com.

The reply from the Vodafone Care is very stereotype and denying there exist any offer like this and also not letting me contact the MNP Dept.

This is a clear case of Fraud where they are using diversionary tactics to kill my time and patience.

Vodafone Representative, reply here

Regards,
Goutam
[protected]