[Resolved]  Vodafone Karnataka — charged for unused service

Address:

Bangalore, Karnataka

I am pasting the mail i sent to vodafonecare.[protected]@vodafone.com

Subject: I am very much disappointed with your service

Dear sir / madam,
I am aruns******* my mobile no is 988678****, I faced the following problem and inconvenience with your service with in the month I taken your service.
I bought the SIM card from a store near Huskur gate, after 15 days I bought this when I contact the customer care I come to know this sim card is registered with another person name and also my registration form not taken in to your account .
Then what happen to my filled form , address proof and photograph that I given on that first day ? whether it is misused by your dealer ? ( now a days a lot of chances to a terror to misuse this) the dealer name I spoken was Thangaraj
then when I spoke to your customer care person to know about the near by Vodafone store that person shruti sent the address of Vodafone store that place in electronic city , I would like to inform one thing here about the store : it is only setuped for the use of infosys employees outside persons cant enter into the premises whether your representative don't know about it?
Once I finished the registration process ( after a lot of struggle), I got a sms on JUL 29,that I am going to charged for Rs 30 for the caller tune services. On that day itself I called to your customer care and asked to deactivate the service also I send the sms CAN CT to 144 on JUL 29 & JUL 30 but yesterday 30 rs is charged from my account
To know about the details and register a complaint about this I made a call to 198 but this facility is not working from today morning 11 pm ?
Please respond properly for my queries , I am planning to post these queries in public forum if I am not convinced by you also there is lot of service providers in the market your not a god to believe only on you

Thanks & regards
Arun s

I am didnt received reply even after 2 weeks


Note :