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2 Reviews
  jeevan0512 on Aug 13, 2012

Kindly resolve the problem and adjust SMS pack amount.

Dear Sir,
In my July bill (mobile no. 7800477652) a amount of SMSpack@50 rupees added from 02.07.2012 to 31.07.2012, which was not activated by me. I also check active services in my number through *111# but nothing shown. Regarding this matter I talk Customer Care executive Mr. Abhishek on dated 09.08.2012 at 08:47 PM but he didn’t responsed.
Kindly resolve the problem and adjust SMS pack amount.
I send this complain bellow address on dated 10.08.2012 at but they didn’t responsed.
vodafonecare.upe@vodafone.com
Nodal.upe@vodafone.com



Regard’s
Jeevan Srivastava
Srivastava.jeevan@gmail.com
7800477652
8960041130
1 Comment

Comments

Aug 14, 2012 by
Vel India
 
Hello Jeevan,

We wish to inform you that the waiver for the SMS pack will be processed on your number within 3 working days.

Regards,
Vodafone Customer Care, Uttar Pradesh(East).

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