[Resolved]  Vodafone — Complaints

Address:North West Delhi, Delhi

+91-[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you.
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Nov 10, 2011
Vodafone India Customer Care's response
Hello Pankaj,

Thanks for writing in to us and for the time on our call, trust we were able to address the issue. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Nov 15, 2011
Vodafone India Customer Care's response
Hello Venkatesh,

Thanks for writing in. Please be informed that we've sent you an email to the email ID regarding the issue. Write to us at vodafonecare.[protected]@vodafone.com for any assistance in future, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Nov 24, 2011
Vodafone India Customer Care's response
Hello Anukumar,

Thanks for writing in. Please visit your nearest Vodafone store with ID proof and address proof. After confirmation and validation of the documents, we will be able to process your request for the call details. Email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Karnataka
Verified Support
Nov 24, 2011
Vodafone India Customer Care's response
Hello Gunjan,

Thanks for writing to us. We tried calling on the given number, but couldn't get through. Please be assured that we are working on your concern and we'll get back to you shortly with help. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata
Verified Support
Dec 07, 2011
Vodafone India Customer Care's response
Hi Rahul,

We would like to inform you that you have been charged correctly towards GPRS usage as you have received the data on a pro-rata basis. Email us at vodafonecare.[protected]@vodafone.com for further assistance, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Maharashtra and Goa
Verified Support
Dec 08, 2011
Vodafone India Customer Care's response
Hello Reshma,

We would like to inform you that the numbers 99*****433 & 982*****33 have been disconnected as per your request w.e.f 06/12/11 and 01/04/11. Email us at vodafonecare.[protected]@vodafone.com for any further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Dec 12, 2011
Vodafone India Customer Care's response
Hi Vikas,

Thanks for speaking with us, trust we were able to help. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Dec 12, 2011
Vodafone India Customer Care's response
Hi Muthu,

Please email your request to vodafonecare.[protected]@vodafone.com or submit a written application at your nearest Vodafone Store so that we may be able to do the needful. You can also reach us at the aforementioned email ID for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Tamil Nadu
Verified Support
Jan 07, 2012
Vodafone India Customer Care's response
Hello Neeraj,

Thanks for your time on our call. We regret any inconvenience caused to you on our part. Please get in touch with us if you require any assistance or have any queries.

Regards,
Vodafone Customer Care, Delhi
Verified Support
Jan 09, 2012
Vodafone India Customer Care's response
Hello Saibabu

Thanks for writing to us. We tried calling on your number but it was switched off. Could you please let us know when would be a good time to call you back? You may write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Tamil Nadu
Verified Support
Jan 16, 2012
Vodafone India Customer Care's response
Hi Mohan,

We sincerely regret any inconvenience caused. Please share your number with us here http://bit.ly/zMhFm1 so that we may be able to address your concerns better.

Regards,
Vodafone Customer Care
Verified Support
Jan 23, 2012
Vodafone India Customer Care's response
Hello Victor,

Thanks for writing to us. We are working on your concern and we'll get back to you with assistance shortly. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata
Verified Support
Jan 24, 2012
Vodafone India Customer Care's response
Hi Jimit,

We've forwarded your feedback to the concerned team and are working on resolving the matter in 24 working hours. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Gujarat
Verified Support
Jan 30, 2012
Vodafone India Customer Care's response
Hi Rajiv,

We called, but there was no response. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to get in touch with you to address your concern.

Regards,
Vodafone Customer Care
Verified Support
Jan 31, 2012
Vodafone India Customer Care's response
Hello Shabbir,

Thanks for the time on the call. Trust we were able to address your concern. Do write to us at vodafonecare.[protected]@vodafone.com or you can also call us on 198 (toll free) for further assistance.

Regards,
Vodafone Customer Care, Gujarat
Verified Support
Feb 02, 2012
Vodafone India Customer Care's response
Hi Manpreet,

As conveyed in the email sent to you, we are unable to process a waiver as you have been charged correctly for internet usage. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also call us on our toll free number 198.

Regards,
Vodafone Customer Care, Punjab
Verified Support
Feb 10, 2012
Vodafone India Customer Care's response
Hello BSDhani,

We tried calling you but were unable to get through. Please share an alternate number with us here http://bit.ly/A0hnl5 so that we may address your concern at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Feb 13, 2012
Vodafone India Customer Care's response
Hi Sriram,

Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Feb 14, 2012
Vodafone India Customer Care's response
Hello Vijayaneni,

Thanks for writing to us and for your time on the call. Kindly share the data card number here http://bit.ly/hzNUch for us to help you better. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Chennai
Verified Support
Feb 23, 2012
Vodafone India Customer Care's response
Hello Vignesh,

Thanks for writing to us. Kindly share your number with us at http://bit.ly/yLO0Ta so that we may assist you better. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Mar 02, 2012
Vodafone India Customer Care's response
Hello Syamasundararao,

We called, but were unable to speak with you. Please note that we have registered your migration request. Kindly email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Mar 06, 2012
Vodafone India Customer Care's response
Hello Rammamohan,

We regret any inconvenience caused. Please send CAN VVA to 144 to deactivate the service. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Mar 12, 2012
Vodafone India Customer Care's response
Hello Ruthika,

Thanks for writing to us with your concern. Please share your number with us at http://bit.ly/zgZ2EJ we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Mar 15, 2012
Vodafone India Customer Care's response
Hello Nishant,

We called, but were unable to get in touch. Please share an alternate number here http://bit.ly/hzNUch and a convenient time for us to contact you. You can also write to us at corporate.[protected]@vodafone.com from your official email ID for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Mar 24, 2012
Vodafone India Customer Care's response
Hello Anil,

We were unable to reach you on the given number. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to contact you with assistance. You can also email us at vodafonecare.[protected]@vodafone.com, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Mar 27, 2012
Vodafone India Customer Care's response
Hello RogerDsouza,

We regret any inconvenience caused. Please share your number with us here http://bit.ly/GULXFT We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Apr 03, 2012
Vodafone India Customer Care's response
Hello Partap,

We kindly request you to email the complete details of your concern and transaction to vodafonecare.[protected]@vodafone.com so that we may be able to help better. You can also write to us at the aforementioned email ID for assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Punjab
Verified Support
Apr 19, 2012
Vodafone India Customer Care's response
Hello Vikas,

Please share a convenient time for us to get in touch with you to address the matter.

Regards,
Vodafone Customer Care
Verified Support
Apr 30, 2012
Vodafone India Customer Care's response
Hello Apurba,

Thank you for your time on our call.

Regards,
Vodafone Customer Care
Verified Support
May 15, 2012
Vodafone India Customer Care's response
Hello Sachin,

Please share an alternate contact number with us here http://bit.ly/KJgTr7 so that we may be able to address your concern.

Regards,
Vodafone Customer Care
Verified Support
May 30, 2012
Vodafone India Customer Care's response
Hello Abdul Sami,

Please share your current contact details and an alternate number here http://bit.ly/KRfyPo We'll get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Jun 12, 2012
Vodafone India Customer Care's response
Hello Lavina,

Thanks for writing to us. Kindly share your alternate contact number with us at https://www.vodafone.in/existingusers/hns/pages/h2h.aspx so that we may assist you better.

Regards,
Vodafone Customer Care
Verified Support
Aug 06, 2012
Vodafone India Customer Care's response
Hello Abhinesh,

Please share a suitable time for us to contact you as you were busy when we called you.

Regards,
Vodafone Customer Care, Delhi & NCR.
Verified Support
Aug 09, 2012
Vodafone India Customer Care's response
Hello Abhinesh,

Please share an alternate number at http://bit.ly/S3UvJW so that we may assist you better.

Regards,
Vodafone Customer Care
Verified Support
Nov 24, 2012
Vodafone India Customer Care's response
Hello Mudassar Bagwan,

Please provide your contact number at http://bit.ly/R7kWUk so that we can address your concern as soon as possible.

Regards,
Vodafone Customer Care.
Verified Support
Nov 24, 2012
Vodafone India Customer Care's response
Hello Atul Kumar Gupta,

Thank you for your time on the call with our executive. We will get back to you with further assistance in 24 hours.

Regards,
Vodafone Customer Care, Delhi & NCR.
Verified Support
Dec 28, 2012
Vodafone India Customer Care's response
Hello Rohit,

We regret to inform you that at this time we do not provide call details services for prepaid connections.

Regards,
Vodafone Customer Care, Uttar Pradesh(East)
Verified Support
Jan 23, 2013
Vodafone India Customer Care's response
Hello Sir/Madam,

Thank you for speaking with us. We will get back to you with further assistance in 24 hours. Your service request number is [protected].

Regards,
Vodafone Customer Care, Gujarat.
Verified Support
Mar 23, 2013
Vodafone India Customer Care's response
Hello Sir/Madam (vip5786),

Trust we were able to assist. Thanks for your time on the call.

Regards,
Vodafone Customer Care, Maharashtra & Goa (except Mumbai)
Verified Support
Jun 09, 2016
Vodafone India Customer Care's response
Hi Aalap_d, We request your cooperation as we are working on your concern. Please be assured we will revert on the same to you within 2 working days. Regards, Vodafone
Complaint comments 

Comments

Vodafone — privacy

i've been using this service from over six months.without my permission they have let out my sms and call details to some other person.how can they let out personal information.when they are not able to provide security to its users it's of no use to use this service.just because of this, today i'm facing a lot of problems.if the company doesn't take it as a serious issue, we are going to file a case.

Vodafone — I HAVE CLARIFY THREE MONTHS INCOMING CALLS DETAILS

Dear Sir,
I HAVE CLARIFY THE THREE MONTHS INCOMING CALLS DETAILS

Vodafone — i have richage to 278

vodafone send massge to me 12 may 278 richarge

Vodafone — Cheated me

Shiv Bahadur Sahu
Mob : [protected]
Vodafone has cheated me.i was vodafone prepaid customer.once vodafone marketing executive has called me tand told about a plan in post paid, plan is Rs. 299 plan in that you will get 1000 min voda to voda absolutly free 1000 voda to voda sms free and after that call charges will be 10p/m on voda to voda and in others .60p/m. but after migrating my prepaid to postpaid . he has given some different plan and charging very high call rates.
and when i told revert back my connection in prepaid then he told it is not possible before three month. and tour all validity and others things that was on pre paid will be lost your connection will be treted as fresh connection.
now i am unable to go vodafone prepaid or postpaid...
Mob : [protected]

Vodafone has cheated me.i was vodafone prepaid customer.once vodafone marketing executive has called me tand told about a plan in post paid, plan is Rs. 299 plan in that you will get 1000 min voda to voda absolutly free 1000 voda to voda sms free and after that call charges will be 10p/m on voda to voda and in others .60p/m. but after migrating my prepaid to postpaid . he has given some different plan and charging very high call rates.
and when i told revert back my connection in prepaid then he told it is not possible before three month. and tour all validity and others things that was on pre paid will be lost your connection will be treted as fresh connection.
now i am unable to go vodafone prepaid or postpaid...
mob: [protected]

Vodafone has cheated me.i was vodafone prepaid customer.once vodafone marketing executive has called me tand told about a plan in post paid, plan is Rs. 299 plan in that you will get 1000 min voda to voda absolutly free 1000 voda to voda sms free and after that call charges will be 10p/m on voda to voda and in others .60p/m. but after migrating my prepaid to postpaid . he has given some different plan and charging very high call rates.
and when i told revert back my connection in prepaid then he told it is not possible before three month. and tour all validity and others things that was on pre paid will be lost your connection will be treted as fresh connection.
now i am unable to go vodafone prepaid or postpaid...
respected sir, i have vodafone postpaid connection.i need my billing details please sent my billing.. my number is [protected] and [protected] this is group card
Hi
This is Akhilesh Karn and subscriber of Vodafone prepaid from 1.6 yrs. This march i had switched from prepaid to post paid after the persuasion of CCE, opted for 250/- plan. For activation one need to visit branch, so when i visited branch i was convinced by Vodafone executive for another plan- 998/-.
So according to that Vodafone executive of Vasanth vihar branch i had cancelled that previous plan of 250/- and opted for 998/- plan.
But till date i have not received my 250/- back .now my no. is [protected].
May i know any feedback on this case.
waiting for the feedback.

Akhilesh Karn

Vodafone — 9703227903 is my no.sim is not working

i am devasahayam my sim is not working, i want reason for it .it has avalidity up to july, plz check am send me mail 2 my ID.my no
[protected].

Vodafone — Unauthorised disruption/disconnection of services by

To,

Manager Customer Service,
Vodafone Essar Mobile Services Limited,
C-48, Okhla Industrial Area,

Phase II, New Delhi - 110 020



Dear Sir/Madam,



SUB: Unauthorised disruption/disconnection of services



This is bring your notice that I am the owner of your mobile No. [protected] issued in the month of March 2008, Since then there has been lot of problems created by your customer care who without any rime and reason discontinued/barred/restricted my services on the aforesaid mobile number despite the fact that I have never ever defaulted in making any payment whenever the bill is issued on me. I have been informed by your customer care services that they will keep on debarring my services if I do not make interim payments for which no bills has issued. The aforesaid practice of debarring services by you is contrary to all principles of law and this is nothing but an arm twisting tactics to extract money from honest customer who pays his bill before due date. It is further brought to your knowledge that you have failed reactivate despite facts that I have paid you several times the interim payment amount for which you have never raised the bills, the last interim payment is made on 27.05.08 for an amount of Rs. 1000.00 and on 29.05.08 by 2.30 p.m. again my services are debbared without any notice. The practice of asking without bill and discontinuing services without notice and prior to the due date of payment is totally uncalled for and is arbitrary action on you part and is unfair trade practice. You cannot be allowed harass your customer at your whims and fancies and subject him to meet your undue/illegal demands.



Your arbitrary and illegal actions has caused great loss of business and you shall be liable to compensate the undersigned for all the loss that has occurred to the undersigned due to your various acts, omission and commission.



By way of this notice I hereby call upon you to restore the services with immediate effect failing which I shall seek my remedies before appropriate court of law.



This notice is without prejudice to my rights and contentions as available to me in law.



Regards,







Nilesh Ratkanthwar
C/o. Assets Care Enterprise Ltd.
IFCI Tower, 13th Floor, 61, Nehru Place,
New Delhi.
Cell: [protected]
I never receive my bill.
Please Tell me the code for "deduction on BC50 plan" deactivation.

Vodafone — regarding free local sms

Hello, my name is Ranjit ([protected])
I am very unhappy with the Vodafone service provider (111) .I got a message from Vodafone on 19 may 2008 regarding 295 plan.The plan insisted lifetime validity +250 talk time + 250 local sms free.But i got lifetime validity + 250 talk time but i got only 20 local sms free after that i was charged for the same.I repeatedly called the customer care i spoke to Aswini & Deelip in fact this people twisted me badly, sorry to say .But they are giving me different types of answers, am very annoyed with this type of people who are been appointed by vadafone.infact i feel this are common with vadafone still now i've experienced.

Thanks

Ranjit ( goa )

Vodafone — Contact Service being displayed

My sim is displaying contact serviec when i switched on my cell. i dont hav any other phone to contact customer care even. i m stuck, its terrible prob for me.

Vodafone — keeping the service suspended

my mobile number is [protected].service provider vodofone chennai. the prepaid phone expiry date was 29th may 2008. inspite of recharging thru citibank gatewaty and receiving acknowledgement the service remains suspended. unable to contact service provider number

Vodafone — Barring Message received at 1:57 am Midnight

I have bought a new prepaid connection from Vodafone. I submitted my ID proof on 30th May 2008. on 1st June midnight (1:57 am) I recieved a message from Vodafone stating that my outgoing service will be discontinued due to non-submission of documents. First of all I am through with the all the necessary process required and secondy there is no such rule of sending an SMS that late. So would like to know if it is possible to teach them a lesson of sending in such messages late at night.

My No. is [protected]

Vodafone — open my sim locked

SIr
my mobile no.[protected] & prepaid connections.
my mobile sim is simlocked so please opened my sim locked

Vodafone, Delhi — New Conection: False promises

I will try to be brief: applied for ADD ON number from my previous number [protected] on 1st may 2008. Following are the goof-ups from their side:
1) The executive came to meet me with just one SIM card with no choice of numbers and the number which he gave was also the wrong number
2) My add number finally given was [protected] which go activated after almost 10 days.
3) I was promosed that I will get a VCD free but till date I haven't received as I was told that it will be sent in 2-3 days, then I was told it will be send thru BILL---till date I am still waiting.
4) Funniest part is that these Customer Executives ( DUFFERS of the first order with no knowledge) calls me after nearly 20 days for a WELCOME CALL.
I have called their VODAFONE CARE and also given 2 written complaints but to no vain.
I have decided not to pay the bill till I get the much promised VCD.
hello sir,
i am using vadafone frm last year .in city no prablem of signal .but city sournding place in so prablem . so im so disapainted o[censored]r service plz take a actions

my place is chilkur balaji temple, total conection of vadafone nearly 4000
so plz take a actions

thanking yousir,

from:
k.krishna
himayath nagar village
moinabad mandal
near chilkur balaji
rangareddy
while calling it says no service

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