[Resolved]  Vodafone — Complaints

Address:North West Delhi, Delhi

+91-[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you.
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Nov 10, 2011
Vodafone India Customer Care's response
Hello Pankaj,

Thanks for writing in to us and for the time on our call, trust we were able to address the issue. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Nov 15, 2011
Vodafone India Customer Care's response
Hello Venkatesh,

Thanks for writing in. Please be informed that we've sent you an email to the email ID regarding the issue. Write to us at vodafonecare.[protected]@vodafone.com for any assistance in future, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Nov 24, 2011
Vodafone India Customer Care's response
Hello Anukumar,

Thanks for writing in. Please visit your nearest Vodafone store with ID proof and address proof. After confirmation and validation of the documents, we will be able to process your request for the call details. Email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Karnataka
Verified Support
Nov 24, 2011
Vodafone India Customer Care's response
Hello Gunjan,

Thanks for writing to us. We tried calling on the given number, but couldn't get through. Please be assured that we are working on your concern and we'll get back to you shortly with help. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata
Verified Support
Dec 07, 2011
Vodafone India Customer Care's response
Hi Rahul,

We would like to inform you that you have been charged correctly towards GPRS usage as you have received the data on a pro-rata basis. Email us at vodafonecare.[protected]@vodafone.com for further assistance, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Maharashtra and Goa
Verified Support
Dec 08, 2011
Vodafone India Customer Care's response
Hello Reshma,

We would like to inform you that the numbers 99*****433 & 982*****33 have been disconnected as per your request w.e.f 06/12/11 and 01/04/11. Email us at vodafonecare.[protected]@vodafone.com for any further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Dec 12, 2011
Vodafone India Customer Care's response
Hi Vikas,

Thanks for speaking with us, trust we were able to help. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Dec 12, 2011
Vodafone India Customer Care's response
Hi Muthu,

Please email your request to vodafonecare.[protected]@vodafone.com or submit a written application at your nearest Vodafone Store so that we may be able to do the needful. You can also reach us at the aforementioned email ID for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Tamil Nadu
Verified Support
Jan 07, 2012
Vodafone India Customer Care's response
Hello Neeraj,

Thanks for your time on our call. We regret any inconvenience caused to you on our part. Please get in touch with us if you require any assistance or have any queries.

Regards,
Vodafone Customer Care, Delhi
Verified Support
Jan 09, 2012
Vodafone India Customer Care's response
Hello Saibabu

Thanks for writing to us. We tried calling on your number but it was switched off. Could you please let us know when would be a good time to call you back? You may write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Tamil Nadu
Verified Support
Jan 16, 2012
Vodafone India Customer Care's response
Hi Mohan,

We sincerely regret any inconvenience caused. Please share your number with us here http://bit.ly/zMhFm1 so that we may be able to address your concerns better.

Regards,
Vodafone Customer Care
Verified Support
Jan 23, 2012
Vodafone India Customer Care's response
Hello Victor,

Thanks for writing to us. We are working on your concern and we'll get back to you with assistance shortly. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata
Verified Support
Jan 24, 2012
Vodafone India Customer Care's response
Hi Jimit,

We've forwarded your feedback to the concerned team and are working on resolving the matter in 24 working hours. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Gujarat
Verified Support
Jan 30, 2012
Vodafone India Customer Care's response
Hi Rajiv,

We called, but there was no response. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to get in touch with you to address your concern.

Regards,
Vodafone Customer Care
Verified Support
Jan 31, 2012
Vodafone India Customer Care's response
Hello Shabbir,

Thanks for the time on the call. Trust we were able to address your concern. Do write to us at vodafonecare.[protected]@vodafone.com or you can also call us on 198 (toll free) for further assistance.

Regards,
Vodafone Customer Care, Gujarat
Verified Support
Feb 02, 2012
Vodafone India Customer Care's response
Hi Manpreet,

As conveyed in the email sent to you, we are unable to process a waiver as you have been charged correctly for internet usage. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also call us on our toll free number 198.

Regards,
Vodafone Customer Care, Punjab
Verified Support
Feb 10, 2012
Vodafone India Customer Care's response
Hello BSDhani,

We tried calling you but were unable to get through. Please share an alternate number with us here http://bit.ly/A0hnl5 so that we may address your concern at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Feb 13, 2012
Vodafone India Customer Care's response
Hi Sriram,

Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Feb 14, 2012
Vodafone India Customer Care's response
Hello Vijayaneni,

Thanks for writing to us and for your time on the call. Kindly share the data card number here http://bit.ly/hzNUch for us to help you better. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Chennai
Verified Support
Feb 23, 2012
Vodafone India Customer Care's response
Hello Vignesh,

Thanks for writing to us. Kindly share your number with us at http://bit.ly/yLO0Ta so that we may assist you better. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Mar 02, 2012
Vodafone India Customer Care's response
Hello Syamasundararao,

We called, but were unable to speak with you. Please note that we have registered your migration request. Kindly email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Mar 06, 2012
Vodafone India Customer Care's response
Hello Rammamohan,

We regret any inconvenience caused. Please send CAN VVA to 144 to deactivate the service. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Mar 12, 2012
Vodafone India Customer Care's response
Hello Ruthika,

Thanks for writing to us with your concern. Please share your number with us at http://bit.ly/zgZ2EJ we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Mar 15, 2012
Vodafone India Customer Care's response
Hello Nishant,

We called, but were unable to get in touch. Please share an alternate number here http://bit.ly/hzNUch and a convenient time for us to contact you. You can also write to us at corporate.[protected]@vodafone.com from your official email ID for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Mar 24, 2012
Vodafone India Customer Care's response
Hello Anil,

We were unable to reach you on the given number. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to contact you with assistance. You can also email us at vodafonecare.[protected]@vodafone.com, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Mar 27, 2012
Vodafone India Customer Care's response
Hello RogerDsouza,

We regret any inconvenience caused. Please share your number with us here http://bit.ly/GULXFT We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Apr 03, 2012
Vodafone India Customer Care's response
Hello Partap,

We kindly request you to email the complete details of your concern and transaction to vodafonecare.[protected]@vodafone.com so that we may be able to help better. You can also write to us at the aforementioned email ID for assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Punjab
Verified Support
Apr 19, 2012
Vodafone India Customer Care's response
Hello Vikas,

Please share a convenient time for us to get in touch with you to address the matter.

Regards,
Vodafone Customer Care
Verified Support
Apr 30, 2012
Vodafone India Customer Care's response
Hello Apurba,

Thank you for your time on our call.

Regards,
Vodafone Customer Care
Verified Support
May 15, 2012
Vodafone India Customer Care's response
Hello Sachin,

Please share an alternate contact number with us here http://bit.ly/KJgTr7 so that we may be able to address your concern.

Regards,
Vodafone Customer Care
Verified Support
May 30, 2012
Vodafone India Customer Care's response
Hello Abdul Sami,

Please share your current contact details and an alternate number here http://bit.ly/KRfyPo We'll get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Jun 12, 2012
Vodafone India Customer Care's response
Hello Lavina,

Thanks for writing to us. Kindly share your alternate contact number with us at https://www.vodafone.in/existingusers/hns/pages/h2h.aspx so that we may assist you better.

Regards,
Vodafone Customer Care
Verified Support
Aug 06, 2012
Vodafone India Customer Care's response
Hello Abhinesh,

Please share a suitable time for us to contact you as you were busy when we called you.

Regards,
Vodafone Customer Care, Delhi & NCR.
Verified Support
Aug 09, 2012
Vodafone India Customer Care's response
Hello Abhinesh,

Please share an alternate number at http://bit.ly/S3UvJW so that we may assist you better.

Regards,
Vodafone Customer Care
Verified Support
Nov 24, 2012
Vodafone India Customer Care's response
Hello Mudassar Bagwan,

Please provide your contact number at http://bit.ly/R7kWUk so that we can address your concern as soon as possible.

Regards,
Vodafone Customer Care.
Verified Support
Nov 24, 2012
Vodafone India Customer Care's response
Hello Atul Kumar Gupta,

Thank you for your time on the call with our executive. We will get back to you with further assistance in 24 hours.

Regards,
Vodafone Customer Care, Delhi & NCR.
Verified Support
Dec 28, 2012
Vodafone India Customer Care's response
Hello Rohit,

We regret to inform you that at this time we do not provide call details services for prepaid connections.

Regards,
Vodafone Customer Care, Uttar Pradesh(East)
Verified Support
Jan 23, 2013
Vodafone India Customer Care's response
Hello Sir/Madam,

Thank you for speaking with us. We will get back to you with further assistance in 24 hours. Your service request number is [protected].

Regards,
Vodafone Customer Care, Gujarat.
Verified Support
Mar 23, 2013
Vodafone India Customer Care's response
Hello Sir/Madam (vip5786),

Trust we were able to assist. Thanks for your time on the call.

Regards,
Vodafone Customer Care, Maharashtra & Goa (except Mumbai)
Verified Support
Jun 09, 2016
Vodafone India Customer Care's response
Hi Aalap_d, We request your cooperation as we are working on your concern. Please be assured we will revert on the same to you within 2 working days. Regards, Vodafone
Complaint comments 

Comments

Vodafone — outgoing calls barred despite before time payment. Improper response from officer and kept on hold till disconnected.

My Mobile number [protected] was barred from outgoing calls despite having settled the post paid bill before the due date. On checking up with 111 I was disconnected twice before even getthing thru to anyone. Thereafter when I mentioned, they had established and confirmed my payment of Rs 2910.17 which was debitted to my account on 7/11/2007. When I questioned why they said that they would activate,.To which I asked to speak with their boss to know how arbitrarily they have barred outgoing. I was asked to be on hold and later the phone went dead. This is the standard problem faced by vodafone customers. PL HELP

thanks and regards
Hi Iam a vodafone costumer using the services from last 2 years.I had make a request for some package on my existing vodafone no. on 1 dec 2007 but still after 72 hours on 4 dec i had not received any response from vodafone.Can any one suggest me if i can take some action against them.

Vodafone — No response in 72 hours

my mobile no. is [protected]
With out my permission caller tunnes in my mobiles .Vodafone
Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Mobile Company we need to do something on this.

Vodafone — Due to Oernational Reason

I have applied for Post paid to prepaid connection on 30 nov 2007. and submitted all the required doc.
from the last 4 days my mobile is useless.
Why does it take vodafone to 1 week for the process the doc.? as rest of the operator is doing within 48 hr.that to without visiting there shop.
I spoken to Costmer-care which is of no use they r telling its the back end work . Now pls tel me where is ur back end office, does it exit ?
Shame on u people, even the Costmer-care can,t tel what is going on they keep on long hole and tel to visit vodafone shop

Vadapav is easly avalible but vodafone is not

Vodafone Prepaid Card - PUK — PUK --- Release my PUK number

Hi,

This is Kishore, when i am trying with settings of mobile, my mobile number has got PUK..

When restarting it is asking the PUK number to enter..
can u resolve this problem

Chennai Number: [protected].

regards,
Kishore
Dear Sir,
with regsrds i want to say that i am not satisfied with Vodafone connection which i have, which i am using No [protected].
Following are my complaints
1/Changed of caller tune without permission (complaint no.[protected]th of dec 2007)
2/unlimitted useless calls from VODAFONE
3/unlimitted useless messages from VODFONE
4/recharged STD pack of 79 but coldnt get the benefit, STD calls are still @RS 2.60. (My new complaint).

Looking good responses in future.


So now tell me the solution. Here we are hundreds of students having VODAFONE connnection....

We think we should quit VODAFONE now.

Thanking you
Inam ul Rasool

Vodafone — inconvenience in service

i have vodafone prepaid connection. on 5th of december my balance was deducted by Rs 16, as they have set a caller tune without my request. so i complained them they gave me the solution on 7th of december and again on 12th of december, again mine 30 Rs was deducted from my account, and they said i will get my solution by 14th of december, but there was no response from them.Finally i called at customer care three times but they didn't gave me response.
Still they are refusing to refund back my money. How can they set callert tune without my permission? I hope you will provide me a better solution.
verry good

vodafone/SIM card — Outgoing barred

my wife mob no. is [protected] i got the connection before 2 weeks. But before 1weeks out going banned. pls connect the connection . I hope your fast replay . thanking you

sreejith vp
dubai

Vodafone — disconnect no. without any information

Useless customer care
I am Dhiraj kumar one of the New customer of "Vodafone" having a mobile number-[protected] suffering from the disconnect services last week without any information just because of my mistake that i have purchased your vodafone number.
My purpose of writing is only to tell other people of Vodafone that please make sure that after getting connection prepare for the wastage of money & time

Vodafone — Cheque not received

Hi,

I am srikanth and i am a customer of Hutch for almost 5 years. I never had a problem but frm the time vodafone took over, the worst experiences started. I had paid a deposit of Rs250/- for my second number and even after submitting that number (which almost 6 months now),they were not able to deliver tht cheque to one of the Vodafone shops. I had walk into the Ascendas Vodafone shop almost like 50 times and met the Advisor called "Sathya & Swami" there but they were of no help. They made me walk on & On and even now the issue remains at Square 1.
Take a post-paid connection, ask for increase in credit limit, then max it out... And don't pay the bill! Haaaa-haaa-haaarr!!

Joking...
yours is the worst company i have ever seen.i m a vodafone customer and ur airtel sends me the message that settings have been delivered to ur phne for airtel live and bloody money getting deducted like hell.can u just cancel all this bloody stuff,like gprs or mms.my no is [protected].mymobile set is sgh-x520.yaar stop all this nonsence right now.

Vodafone — Very very Poor Service

I have taken 3 nos for my relatives in my name, the sales person of vodofone who gave these numbers knows me very well. The numbers are discounted often for various reasons not informing me. The reason for taking 3 nos from vodofone is because for my company i have taken 25 numbers cancelling BSNL. I have called your company rep many times for good service (No disconnection of the lines). Till now i have not got any responsible person contacted me. My Mobile Number [protected].

S.VENKATASUBRAMANIAN
DIRECTOR
ENSYS TECHNOLOGIES (I) PVT. LTD.,
CHENNAI.

Vodafone — my validaty is not updated

i am a VODAFONE coustomer my no is [protected] .i have recived a messag from vodafone that if i do a recharge of Rs. 176 i will getting 4 monthes validity and Rs.75 talktime .i recived ths msg on 20th dec and my actual validity got over 24th dec. i have also called the callcenter to inquire about this but they told me that it will be done within 24HRS.but from 20th to 24th it is still not done .and as it was christmass on 25th i had to face lot of problem in calling/receving calls .
Hi

I am user of mobile no.[protected]. i do not want the Bill details and latest news alerts through by call . This cause inconvenience to me.

Kindly deactivate the service with immediate effect.

Regardz,
Akbarkhan

Vodafone — prepaid traffic card

Vodafone pathatic and non transperent company. They denied to give the tariff rate in vodafone stores saying we can not give this as company policy. In call center different opinion is there. They say we can give printfor tariff charge but if printed sheet is not there we can not give printout. Completly shady company. Where can I escalate the same
company is not bad as in in terms of connectivity i have a vodafone corporate plan i am a team leader in a BPO wich deals with customer relationship having talked to so many advisors and rep's none of them impressed me as a customer so wht vodafone can do is probably change the calling staff.
once happened with me...that i wanted a directory enquiries number
me. hello
agent.hello may i know ur name number and addres....
me given.
advisor wht can i do for u.
me. explained wht i wanted,
advisor. this is the information goodbye and hungup
HOW RUDE WAS THAT IS THIS THE WAS CUSTOMER SERVICE IS I DONT THINK SO.

Vodafone — Billing Copy

My No. is [protected] till i have no receive the my billing details pls send me detail bills copy through the e-mail

Sathyanarayana my co-employee has got same problem no.is [protected] pls send the detail billing details other wise

i complaint to Trai

[protected]@nic.in

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