[Resolved] Vodafone — Complaints | |||
+91-[protected] I want a details and address of the above vodafone number. please mail me fast. thank you. Was this information helpful? | |||
Dec 2, 2016 Complaint marked as Resolved Verified Support Nov 10, 2011 Vodafone India Customer Care's response Hello Pankaj, Thanks for writing in to us and for the time on our call, trust we were able to address the issue. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198. Regards, Vodafone Customer Care, Delhi & NCR Verified Support Nov 15, 2011 Vodafone India Customer Care's response Hello Venkatesh, Thanks for writing in. Please be informed that we've sent you an email to the email ID regarding the issue. Write to us at vodafonecare.[protected]@vodafone.com for any assistance in future, or you can also register complaints on our toll free number 198. Regards, Vodafone Customer Care, Andhra Pradesh Verified Support Nov 24, 2011 Vodafone India Customer Care's response Hello Anukumar, Thanks for writing in. Please visit your nearest Vodafone store with ID proof and address proof. After confirmation and validation of the documents, we will be able to process your request for the call details. Email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help. Regards, Vodafone Customer Care, Karnataka Verified Support Nov 24, 2011 Vodafone India Customer Care's response Hello Gunjan, Thanks for writing to us. We tried calling on the given number, but couldn't get through. Please be assured that we are working on your concern and we'll get back to you shortly with help. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help! Kind Regards, Vodafone Customer Care, Kolkata Verified Support Dec 07, 2011 Vodafone India Customer Care's response Hi Rahul, We would like to inform you that you have been charged correctly towards GPRS usage as you have received the data on a pro-rata basis. Email us at vodafonecare.[protected]@vodafone.com for further assistance, or you can also register complaints on our toll free number 198. Regards, Vodafone Customer Care, Maharashtra and Goa Verified Support Dec 08, 2011 Vodafone India Customer Care's response Hello Reshma, We would like to inform you that the numbers 99*****433 & 982*****33 have been disconnected as per your request w.e.f 06/12/11 and 01/04/11. Email us at vodafonecare.[protected]@vodafone.com for any further assistance, we'd be glad to help. Regards, Vodafone Customer Care, Mumbai Verified Support Dec 12, 2011 Vodafone India Customer Care's response Hi Vikas, Thanks for speaking with us, trust we were able to help. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help. Regards, Vodafone Customer Care, Delhi & NCR Verified Support Dec 12, 2011 Vodafone India Customer Care's response Hi Muthu, Please email your request to vodafonecare.[protected]@vodafone.com or submit a written application at your nearest Vodafone Store so that we may be able to do the needful. You can also reach us at the aforementioned email ID for any assistance in future, we'd be glad to help. Regards, Vodafone Customer Care, Tamil Nadu Verified Support Jan 07, 2012 Vodafone India Customer Care's response Hello Neeraj, Thanks for your time on our call. We regret any inconvenience caused to you on our part. Please get in touch with us if you require any assistance or have any queries. Regards, Vodafone Customer Care, Delhi Verified Support Jan 09, 2012 Vodafone India Customer Care's response Hello SaibabuThanks for writing to us. We tried calling on your number but it was switched off. Could you please let us know when would be a good time to call you back? You may write to us at vodafonecare.[protected]@vodafone.com Happy to help! Kind Regards, Vodafone Customer Care, Tamil Nadu Verified Support Jan 16, 2012 Vodafone India Customer Care's response Hi Mohan, We sincerely regret any inconvenience caused. Please share your number with us here http://bit.ly/zMhFm1 so that we may be able to address your concerns better. Regards, Vodafone Customer Care Verified Support Jan 23, 2012 Vodafone India Customer Care's response Hello Victor, Thanks for writing to us. We are working on your concern and we'll get back to you with assistance shortly. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help! Kind Regards, Vodafone Customer Care, Kolkata Verified Support Jan 24, 2012 Vodafone India Customer Care's response Hi Jimit, We've forwarded your feedback to the concerned team and are working on resolving the matter in 24 working hours. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198. Regards, Vodafone Customer Care, Gujarat Verified Support Jan 30, 2012 Vodafone India Customer Care's response Hi Rajiv, We called, but there was no response. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to get in touch with you to address your concern. Regards, Vodafone Customer Care Verified Support Jan 31, 2012 Vodafone India Customer Care's response Hello Shabbir, Thanks for the time on the call. Trust we were able to address your concern. Do write to us at vodafonecare.[protected]@vodafone.com or you can also call us on 198 (toll free) for further assistance. Regards, Vodafone Customer Care, Gujarat Verified Support Feb 02, 2012 Vodafone India Customer Care's response Hi Manpreet, As conveyed in the email sent to you, we are unable to process a waiver as you have been charged correctly for internet usage. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also call us on our toll free number 198. Regards, Vodafone Customer Care, Punjab Verified Support Feb 10, 2012 Vodafone India Customer Care's response Hello BSDhani, We tried calling you but were unable to get through. Please share an alternate number with us here http://bit.ly/A0hnl5 so that we may address your concern at the earliest. Regards, Vodafone Customer Care Verified Support Feb 13, 2012 Vodafone India Customer Care's response Hi Sriram, Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help. Regards, Vodafone Customer Care, Andhra Pradesh Verified Support Feb 14, 2012 Vodafone India Customer Care's response Hello Vijayaneni, Thanks for writing to us and for your time on the call. Kindly share the data card number here http://bit.ly/hzNUch for us to help you better. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help! Kind Regards, Vodafone Customer Care, Chennai Verified Support Feb 23, 2012 Vodafone India Customer Care's response Hello Vignesh, Thanks for writing to us. Kindly share your number with us at http://bit.ly/yLO0Ta so that we may assist you better. For any other assistance you can call us on 198. Regards, Vodafone Customer Care Verified Support Mar 02, 2012 Vodafone India Customer Care's response Hello Syamasundararao, We called, but were unable to speak with you. Please note that we have registered your migration request. Kindly email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help. Regards, Vodafone Customer Care, Andhra Pradesh Verified Support Mar 06, 2012 Vodafone India Customer Care's response Hello Rammamohan, We regret any inconvenience caused. Please send CAN VVA to 144 to deactivate the service. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help. Regards, Vodafone Customer Care, Andhra Pradesh Verified Support Mar 12, 2012 Vodafone India Customer Care's response Hello Ruthika, Thanks for writing to us with your concern. Please share your number with us at http://bit.ly/zgZ2EJ we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198. Regards, Vodafone Customer Care Verified Support Mar 15, 2012 Vodafone India Customer Care's response Hello Nishant, We called, but were unable to get in touch. Please share an alternate number here http://bit.ly/hzNUch and a convenient time for us to contact you. You can also write to us at corporate.[protected]@vodafone.com from your official email ID for further assistance, we'll do our best to help. Regards, Vodafone Customer Care, Mumbai Verified Support Mar 24, 2012 Vodafone India Customer Care's response Hello Anil, We were unable to reach you on the given number. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to contact you with assistance. You can also email us at vodafonecare.[protected]@vodafone.com, we'll do our best to help. Regards, Vodafone Customer Care, Delhi & NCR Verified Support Mar 27, 2012 Vodafone India Customer Care's response Hello RogerDsouza, We regret any inconvenience caused. Please share your number with us here http://bit.ly/GULXFT We'll look into the matter and get back to you at the earliest. Regards, Vodafone Customer Care Verified Support Apr 03, 2012 Vodafone India Customer Care's response Hello Partap, We kindly request you to email the complete details of your concern and transaction to vodafonecare.[protected]@vodafone.com so that we may be able to help better. You can also write to us at the aforementioned email ID for assistance in future, we'll do our best to help. Regards, Vodafone Customer Care, Punjab Verified Support Apr 19, 2012 Vodafone India Customer Care's response Hello Vikas, Please share a convenient time for us to get in touch with you to address the matter. Regards, Vodafone Customer Care Verified Support Apr 30, 2012 Vodafone India Customer Care's response Hello Apurba, Thank you for your time on our call. Regards, Vodafone Customer Care Verified Support May 15, 2012 Vodafone India Customer Care's response Hello Sachin, Please share an alternate contact number with us here http://bit.ly/KJgTr7 so that we may be able to address your concern. Regards, Vodafone Customer Care Verified Support May 30, 2012 Vodafone India Customer Care's response Hello Abdul Sami, Please share your current contact details and an alternate number here http://bit.ly/KRfyPo We'll get back to you at the earliest. Regards, Vodafone Customer Care Verified Support Jun 12, 2012 Vodafone India Customer Care's response Hello Lavina, Thanks for writing to us. Kindly share your alternate contact number with us at https://www.vodafone.in/existingusers/hns/pages/h2h.aspx so that we may assist you better. Regards, Vodafone Customer Care Verified Support Aug 06, 2012 Vodafone India Customer Care's response Hello Abhinesh, Please share a suitable time for us to contact you as you were busy when we called you. Regards, Vodafone Customer Care, Delhi & NCR. Verified Support Aug 09, 2012 Vodafone India Customer Care's response Hello Abhinesh, Please share an alternate number at http://bit.ly/S3UvJW so that we may assist you better. Regards, Vodafone Customer Care Verified Support Nov 24, 2012 Vodafone India Customer Care's response Hello Mudassar Bagwan, Please provide your contact number at http://bit.ly/R7kWUk so that we can address your concern as soon as possible. Regards, Vodafone Customer Care. Verified Support Nov 24, 2012 Vodafone India Customer Care's response Hello Atul Kumar Gupta, Thank you for your time on the call with our executive. We will get back to you with further assistance in 24 hours. Regards, Vodafone Customer Care, Delhi & NCR. Verified Support Dec 28, 2012 Vodafone India Customer Care's response Hello Rohit, We regret to inform you that at this time we do not provide call details services for prepaid connections. Regards, Vodafone Customer Care, Uttar Pradesh(East) Verified Support Jan 23, 2013 Vodafone India Customer Care's response Hello Sir/Madam, Thank you for speaking with us. We will get back to you with further assistance in 24 hours. Your service request number is [protected]. Regards, Vodafone Customer Care, Gujarat. Verified Support Mar 23, 2013 Vodafone India Customer Care's response Hello Sir/Madam (vip5786), Trust we were able to assist. Thanks for your time on the call. Regards, Vodafone Customer Care, Maharashtra & Goa (except Mumbai) Verified Support Jun 09, 2016 Vodafone India Customer Care's response Hi Aalap_d,
We request your cooperation as we are working on your concern.
Please be assured we will revert on the same to you within 2 working
days.
Regards,
Vodafone
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6382 Comments | |||
Comments
Vodafone — want to block the no
i am hari nair from delhi requesting you that i want to block this no [protected] and one more no [protected]. becouse these no are doing lots of nuisence to my sister priya so pls take neccesarry action to this two numbersVodafone — Excess billing and pathetic customer service
I wanted to reconcile my bill due to excess charging by vodafone and to complain about the Incorrect info given when the connection was sold to me.I was advised that I cannot request any change in plan until the closing date which is Feb 03 2008.When I called on 04/02/2008, I was advised that the request would be handled because they cannot provide information for security and that i have to call the Voice response and get information.I kept insisting that i need to reconcile the amounts they have charged but to no avial.I requested a supervisor and after 10 minutes of hold was advised that as no one is avialable, I will get a call back in half hour.When i called again upon not recieving a call, I finally got a supervisor named Arun Saxena and he could not help as well and kept repeatedly saying he can't help. He offered a call back from his manager called Sonika ghosian after an hour and again they was no reply.I called and spoke with Jasvinder and while promising to transfer my call to Sonika,my call was disconnected after 16 minutes.Then i spoke with Vineet who disconnected the call in 1:45 minutes.Then I spoke with Purva.she advised they have no one by the name of Arun and Sonika is not avialable.When I insisted, She said Sonika is in a meeting.
I wont suggest vodafone to anyone because:
Sub: Vodafone cheats customers:
[protected]
Recently I bought one Vodafone six-years connectivity prepaid card for my son (we have BSNL, Tata-Indicom mobile lines with an Airtel landline added to this). Since, he is only 12 years old I could not take the card in his name and as such I took it on my name. First my son recharged the SIM with Rs.50/-. After a couple of test calls and downloading of a ringbone it reduced drastically to Rs.2.84 paise. Everybody know that Vodafone lines get number o[censored]nwanted SMS automatically. Since he do not know the dangerous nature of these and since he do not know how to get rid of them we just deleted them. One day, while he was using the phone somehow a Vodafone alert service got activated and his balance of Rs.2.84 awfully reduced to -28.16.
We checked with the dealer he said that some service might have got activated. Then we checked with the Vodafone customer care and as per their direction we again recharged for Rs.50/- which act deducted Rs.-28.16 from our talk value and we were left with Rs.14.35. (So we paid Rs.30/- for an unwanted service.) Then we used that Vodafone alert which was somehow chosen by him and got a reply saying that the alert service was deactivated. Then we sent one SMS to stop vodofone junk mails by using a term ACT DND (suggested by customer care people) to the specified number. We got a message from Vodafone saying that their SMS will be stopped. But after a day or two we started to receive junk SMS from them.
Today morning we had only Rs.9.37. This afternoon again our account reduced to Rs.-20.63. Probably Vodafone company swallowed another 30 rupees for its favorite service. So, just in a week they swindled Rs.60.00 from a customer diligently. I spoke to the customer care twice. Both the female staff repeated their jargon “the customer is wrong”. Fed up with their attitude I finally broke the SIM-card into two and thrown it away. Thus I spent Rs.350/- for learning a soar full lesson from Vodafone.
Vodafone’s advertisements are extremely good; their customer care people are very kind (only male staff); their advertisements are catching but their attitude is detestable.
An unfortunate customer,
P.Karthigayan
Sub: Vodafone cheats customers:
[protected]
Recently I bought one Vodafone six-years connectivity prepaid card for my son (we have BSNL, Tata-Indicom mobile lines with an Airtel landline added to this). Since, he is only 12 years old I could not take the card in his name and as such I took it on my name. First my son recharged the SIM with Rs.50/-. After a couple of test calls and downloading of a ringbone it reduced drastically to Rs.2.84 paise. Everybody know that Vodafone lines get number o[censored]nwanted SMS automatically. Since he do not know the dangerous nature of these and since he do not know how to get rid of them we just deleted them. One day, while he was using the phone somehow a Vodafone alert service got activated and his balance of Rs.2.84 awfully reduced to -28.16.
We checked with the dealer he said that some service might have got activated. Then we checked with the Vodafone customer care and as per their direction we again recharged for Rs.50/- which act deducted Rs.-28.16 from our talk value and we were left with Rs.14.35. (So we paid Rs.30/- for an unwanted service.) Then we used that Vodafone alert which was somehow chosen by him and got a reply saying that the alert service was deactivated. Then we sent one SMS to stop vodofone junk mails by using a term ACT DND (suggested by customer care people) to the specified number. We got a message from Vodafone saying that their SMS will be stopped. But after a day or two we started to receive junk SMS from them.
Today morning we had only Rs.9.37. This afternoon again our account reduced to Rs.-20.63. Probably Vodafone company swallowed another 30 rupees for its favorite service. So, just in a week they swindled Rs.60.00 from a customer diligently. I spoke to the customer care twice. Both the female staff repeated their jargon “the customer is wrong”. Fed up with their attitude I finally broke the SIM-card into two and thrown it away. Thus I spent Rs.350/- for learning a soar full lesson from Vodafone.
Vodafone’s advertisements are extremely good; their customer care people are very kind (only male staff); their advertisements are catching but their attitude is detestable.
An unfortunate customer,
P.Karthigayan
Vodafone — disconnection of Mobile No. 9899173990
Dear Sir,My self Om Prakash Maurya R/O H.No.430,Budh Vihar,Akbarpur Behrampur,Main Road ( Mangal Bazaar ) Vijay Nagar,
Ghaziabad having Mobile NO.[protected]. I have never received my mobile bill from the begning of my mobile. I had complaint so many times regarding non getting the bills,but no body has taken serious action. However I was depositing my mobile bill payment on regular basis with out any getting the bill detail whatsoever you are charging .But this time I have lodged a complaint to your customer care officer to provide bill for knowing what are you charging on my mohbile otherwise I will not pay my mobile bill and the vodafone will responsible for the same. But they have not provided the bill and disconnected my mobile. Due to disconnection of my mobile my father who is 60 years old and suffering from High B.P is not getting touch with me. Therefore you are requested to please provide me the bill and collect the payment which for I am ready to pay. Please also note that I will not pay any single late fee etc. on my mobile.
Thanks/Regards.
Om Prakash Maurya
Vodafone — misuse of lost mobile phone
i had lost my mobile [protected] on[protected] at about at 8:00 pm .i made complaint on customer care vide complaint no.[protected] at about 8:30 pm on the same day to deactivate the services to prevent misuse.but the vodafone deactivated the services on[protected] at 6 pm .during this period the mobile was misused by someone for RS 4770 .since this happened due to the carelessness of the vodafone im not liable to pay this amount.kindly enquire in the matter and waive this amount. inform me as early as possible. neither able to send messages nor receiving calls
Vodafone / SIMcard — pukcode
i want a puk code for my phone no [protected] i want a puk code
Vodafone — Not activated my postpaid connection.
i hv paid an amount cash rs 250 for change the connection prepaid to postpaid on 1st of feb 2008 for my prepaid no. [protected] but yet not activated. I have complaint many times to customer care & vodafone store both, but they are not helping out.Aditya Kumar
Rohini
[protected]
Vodafone — Misuse of Lost phone
My mobile phone lost on[protected] at 8 Pm . I made a request to deactivate the services on my mobile to stop misuse at about 8.30 pm immediately onsame day. The service were deactivated on 2.02.08 at 6 pm. During this period my mobile no. [protected] has been misused by some one . If vodafone had acted timely, the misuse would have been avoided Kindly waive this amount of bill and inform me.Vodafone — delay in postpaid conversion
i have not seen irresponsible behaviour like this from any connection....i basically want to complain about the careless behaviour of customer care people...they do not have any updates firstly,secondly i was kept on hold thrice by customer care people (sahil,devender..)first for 15 min and then for 20 min and 10 min and every time my call was abruptly disconnected by them...we pay so much of money on rental service and this is what we get in returns...Vodafone — extrabill
I have purchased an international calling card from VODAFONE. When i got the bill ,i found that thecompany has charged at the both the ends.(1) From normal and(2) calling card
Even i have never demanded any facility to talk to any where other then INDIA nor i am informed that
I am given this kind of facility my mobile is [protected]
Vodafone — Unwanted facilities and Deductig money without confirmation
Dear Team,Many times i have de-activated my GPRS services from oct2007 to till date but still you people are deducting continously Rs. 20/- per month from my mobile a/c , so pls stop doing all these illigal things which create the -ve image in the market. On 17feb2008 i went to vodafone service center (Sector-3,near M2k,Rohini, Delhi ), regarding this they send a mail to Vodafone center & told me that all the unneccessary deducted amount will become refund to my mobile a/c within 48hrs, but still their is no +ve response.
My mobole no- [protected] & Cell Model- Nokia 2626.
Pls do the needful & confirm.
Regards
Satish Kumar
Dear Sir,
I am prepaid user of vodafone connection having the no .
As on 20/02/08 Rs15 300 SMS vochuer also has been deducted without any reason ,I have surprised because neither I have called up nor I send any message yet I did not rcpt or update any concern information regarding selection of Caller tune.
I have called to Customer Care Executive but there was no any response , Still I am trying to call since last four days but there is no any option when line would be linked to CCE , I have been frustrated with Customer less services which is being provide by Vodafone.
Pls suggest & action accordingly for reversing the wrong deduction by Vodafone.
Thanks & Regards
ANAMIKA
[protected]
I am prepaid user of vodafone connection having the no .
As on 20/02/08 Rs15 300 SMS vochuer also has been deducted without any reason ,I have surprised because neither I have called up nor I send any message yet I did not rcpt or update any concern information regarding selection of Caller tune.
I have called to Customer Care Executive but there was no any response , Still I am trying to call since last four days but there is no any option when line would be linked to CCE , I have been frustrated with Customer less services which is being provide by Vodafone.
Pls suggest & action accordingly for reversing the wrong deduction by Vodafone.
Thanks & Regards
ANAMIKA
[protected]
I am really disappointed this bheviour
RESPACTED SIRS/MADAM,
MAINE FEB. 2008 KO VODAFONE KA PREPAID CONECTION PUCHASE KIYA HAI,
SRIMAN JI S.T.D. CALL RATE REDUCED KARANE KE LIYE 75/- KA CARD/RECHARGE KARAYA .
LAKIN AB TAK CALL RATE REDUCED NAHI HUYE
WHY ?
CALL RATE JALDI SE JALDI KARAYE ...OTHERWISE CONSUMER COURT KA OPTION OPEN.......
YASHVIR SINGH,
GURGAON
[protected]
MAINE FEB. 2008 KO VODAFONE KA PREPAID CONECTION PUCHASE KIYA HAI,
SRIMAN JI S.T.D. CALL RATE REDUCED KARANE KE LIYE 75/- KA CARD/RECHARGE KARAYA .
LAKIN AB TAK CALL RATE REDUCED NAHI HUYE
WHY ?
CALL RATE JALDI SE JALDI KARAYE ...OTHERWISE CONSUMER COURT KA OPTION OPEN.......
YASHVIR SINGH,
GURGAON
[protected]
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Rakhee Grover
[protected]@hotmail.com