[Resolved]  Vodafone — Abusive Customer Care Representative

Address:South 24 Parganas, West Bengal

The Customer Care representative at the Minto Park Office of Vodafone, Mr. Sanuj Dutta, has been constantly calling me and harrassing me. He has been constantly trying to blackmail me and says that if i do not comply with what he says, he would alter my bills and i would need to pay huge sums to Vodafone.
He is using the Vodafone system to system personal information about me and also tracing phone numbers where i make calls and threatens me of dire things.

Please remove this person from your office, else i will have no other way than to resort to Police complaints and also, file consumer case for divulging my information to your representatives, who are the least responsible of your employees. Sanuj Dutta has made my life hell for the past 20 days and this behavior is also prompting me to switch services from Vodafone.

regards,
Sylvia
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Aug 13, 2020
Complaint marked as Resolved 
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