[Resolved]  Vodafone — Offered 3G, received 2G

Address:

Maharashtra

I purchased a mobile postpaid connection on 5/9/2011 from a vodafone mini store in Lokhandwala, Andheri West. I was offered a plan which included 3G internet with 1GB free data usage. After speaking to a vodafone rep on the phone, I was told that it is not 3G, it is 2G. I would like to know why I was promised 3G and got 2G instead. I also have a signed document from the person who offered this plan which shows it was 3G that was told to me. Looking at this forum, it seems I am not the first person who has been lied to.

Regards,
Aman Dalmia