[Resolved]  Vodafone — reversal of negative amount

Address:

Mumbai City, Maharashtra

Hello Madam/Sir,

This is related to My Vodafone prepaid card no.[protected]. I have a complaint regarding this particular Sim Card that they have charged me negative amount of (-1153/-) unnecessarily, saying that I have downloaded something from my cell but i dint take internet facility On my cell. i was called up to vodafone customer care and given request for this particular issue but they dint fulfill my request so I want that you take the action against this issue and reverse this amount and show me the balance of Rs. 16/-which was there in my cell earlier. I am troubling from this issue, I am not able to call anyone and also cant send any messages to anyone.

kindly do the needful at the earliest .

regards,
Deepavali Vankalu
[protected]